Acoustique Bernheim Sàrl

About Acoustique Bernheim

Acoustique Bernheim Sàrl is a hearing care business based in Prilly near Lausanne, specialising in the evaluation and treatment of hearing disorders. The company, led by state-certified audioprothésiste Gil Bernheim, offers a wide selection of hearing aids from renowned brands that are recognised by all health insurers. Its service portfolio includes free hearing tests and hearing assessments, the fitting, trial and adjustment of hearing aids over at least ten days without any purchase obligation, repairs with a free loaner device, as well as cleaning and fine-tuning of existing devices. A special feature is the home visit service, whereby the entire service – from hearing test to fitting – is provided directly at the customer's home. In addition, the company handles the insurance formalities and delivers care products and batteries. It is represented at four locations in the canton of Vaud: Prilly, Pully, Lausanne and Clarens.

Site

Prilly

Processes

Hearing tests and hearing assessment (free of charge), Hearing aid fitting, trial and adjustment (at least 10 days, non-binding), Home visits / Appareillage à domicile, Repair service with loaner device (free of charge), Handling of insurance formalities, Delivery of care products and batteries, Cleaning and adjustment of hearing aids

Certificates

Non-binding trial period (at least 10 days), Home visit service, Loaner device during repairs

Employees

2-10

Industries

Hearing systems / Audiology, Medical devices (hearing aids)

1. 01

   Free hearing test and hearing assessment

2. 02

   Consultation and selection of the hearing aid

3. 03

   Trial and fitting on site or at home (at least 10 days, non-binding)

4. 04

   Fine-tuning and aftercare

5. 05

   Repair service with loaner device

6. 06

   Handling of insurance formalities

Locations

Customer Focus & Process

The free hearing test and the non-binding trial period of at least ten days serve the systematic evaluation of the hearing aid solution in the customer's real-life listening situation; a free loaner device is available during repairs.