Frequently asked questions

Amplifa is a B2B marketplace for industrial procurement. Buyers find suitable providers, create requests for proposals and handle communication centrally; providers showcase their services and process relevant inquiries.

Amplifa is aimed at commercial buyers as well as industrial manufacturers and service providers. The platform is not designed for private purchases or consumer offerings.

The marketplace focuses on Germany, Austria and Switzerland. Provider profiles and search filters can therefore be narrowed specifically to these countries and regions.

No. The public provider search and published company profiles can be viewed without registering. An account is required for the watchlist, comparison, requests for proposals and messages.

Open "Register", enter your business contact details and confirm your email address. Then select or create your company and complete the steps relevant to your role.

For your account, your name, a business email address and a secure password are sufficient at first. When linking to a company, the company name and, if applicable, the website or proof of company registration are also required.

Yes. A company can buy and at the same time offer its own services. Which areas are visible depends on the company assignment, the roles assigned and the maintained profile.

After logging in, you will see the central workspace with the marketplace, requests for proposals, messages and the company area. The navigation remains available on all subpages.

Yes. The homepage shows the main entry points to search, categories and current requests for proposals. For daily work, logged-in users switch to their personal workspace.

Use the search at the top of this page or choose a category. Each answer also has a direct link that you can save or share with colleagues.

Enter a process, material, product or company name in the search. Add location and filters if needed; the results are then displayed according to the selected sorting.

Depending on the available data, you can filter by, among other things, category, process, material, certifications, country, distance, capacity and verification status.

Your search or inquiry data is compared with the structured service data of the providers. Match reasons show which processes, materials or requirements match particularly well.

The match score is an orientation based on the available profile and inquiry data. It does not replace your own technical, commercial or qualitative review of the provider.

Yes. Enter a location or postal code and select a radius. The distance is based on the stored locations and serves as a geographic reference point.

Yes. Mark suitable suppliers using “Compare”. The comparison view displays key profile information side by side, making differences easier to spot.

Click “Save” on a search result or company profile. Logged-in users will then find saved suppliers in their watchlist and can remove them there.

Check your search term, filters and radius. A profile may also still be under review, unpublished, blocked, or listed under a different company name.

Yes, provided the certifications are stored in a structured form in the supplier profile. Nevertheless, always verify validity, scope and original proof yourself before awarding a contract.

Depending on the view, you can sort by best match, rating, response time or distance, for example. Sponsored entries are marked as such.

No. Match reasons explain the data match but are no guarantee. Technical feasibility, quality, price and delivery date must be confirmed in the offer.

Yes. The category overview leads to specialized pages with subcategories and matching suppliers. From there you can narrow down your search further.

Open the “Requests for Proposals” section, select “New Request” and enter the title, requirements, quantity, deadline and optional files. You can review all details before sending.

Describe the component or service, material, quantity, tolerances, quality requirements, delivery location and date. Drawings and clearly defined file versions reduce follow-up questions.

Yes. You can add relevant technical documents in the designated upload area. Upload only necessary documents and remove confidential content that suppliers do not need.

The platform requires at least two days' lead time for new requests for proposals. For complex inquiries, choose a realistic longer deadline.

Yes. Per dispatch, you can select up to ten suppliers; in total, up to twenty invitations per request for proposal are provided. Invited suppliers see the request in their workspace.

Yes. In the case of an anonymous request for proposal, the company name remains hidden at first and only becomes visible after the intended release. Necessary technical information is still included.

Open the invitation to the still-active tender and enter price, delivery time, terms and notes. Please review all details carefully before submitting.

Yes, as long as the tender is open and the deadline has not expired. Once the deadline has passed, changes are no longer possible.

Yes, a supplier may withdraw their bid while the deadline is still open. After that, the status displayed in the tender applies.

In a sealed tender, bid details remain hidden until the designated point in time. This prevents incoming bids from influencing each other.

The bid overview presents price, delivery time, terms and other details side by side. Also assess technical suitability, certifications and any open questions.

After the deadline or evaluation, select the desired bid and confirm the award. The platform documents the decision and notifies the participants according to the intended process.

No. Amplifa supports the inquiry, communication and selection. Whether and when a legally binding contract is formed depends on the bid, acceptance and the agreements between the participating companies.

The tender is treated as expired and new bids are blocked. The buyer can evaluate existing bids and determine the next status.

Assign your account to a company, adopt or create the company profile, and maintain the relevant capability data. Only approved profile versions are published.

Complete processes, materials, machines, batch sizes, tolerances, certifications, locations and meaningful references improve the professional assessment of your profile.

Structured, up-to-date profile data supports matching. In addition, buyers can find your profile, save it, compare it and invite you directly to tenders.

No. If an inquiry does not fit, you can decline it with a factual reason. An early response helps the buyer with further planning.

Provided options include, among others, lack of capacity, unsuitable process, unsuitable quantity or deadline, as well as a free-text other reason.

Keep capability limits specific, upload valid certifications and avoid generic promotional claims. Regularly check researched data for accuracy and up-to-dateness.

A complete profile provides more usable data for search and matching. However, it does not guarantee any specific ranking position or number of inquiries.

This badge indicates that an authorized company representative has claimed the profile. It is not a substitute for certificates, credit checks, or your own supplier assessment.

Yes. You can maintain available capacities and realistic lead times wherever the profile section provides for this. Update outdated information promptly.

Yes. Company and production sites can be stored in a structured way. Make sure to assign services to the location actually responsible for them.

No. Ratings reflect the experiences of other users and do not replace your own assessment. Individual projects can differ significantly in scope and terms.

Yes. The 'View on marketplace' link leads to the published profile. Changes not yet approved will only appear there after successful review.

Amplifa researches publicly available company data to make the industrial marketplace usable. An existing profile can be claimed and corrected by an authorized company representative.

Open the profile and select 'Claim profile'. Log in and then complete verification via your company email or manual review.

The address must belong to a plausible domain of the company. Free general email services such as Gmail or web.de do not count as company verification.

Amplifa prepares a six-digit code for a matching company address. The code is valid for 30 minutes and may be entered incorrectly a maximum of five times.

To prevent abuse, a maximum of five code requests per hour is allowed. If you reach the limit, please wait and try again later.

Choose manual verification. Provide your role and business contact details and add suitable supporting evidence if needed.

Suitable are documents or verifiable business data that prove your role and connection to the company. Avoid unnecessary personal or confidential content.

A claim link issued by Amplifa is valid for 60 days. After that, a new verification or a new invitation must be used.

Invitations are limited to a 30-day interval per company. This protects businesses from repeated messages.

A second ownership claim is not possible in that case. Instead, use the option to join the existing company team or contact Amplifa in case of a conflict.

As the owner, you can maintain the profile, manage team members, and submit changes for review. Public changes only appear after the approval process.

Yes. If the proof is insufficient or contradictory, Amplifa may ask follow-up questions or reject the request. In that case, submit clearer proof.

By default, the login session is retained for up to 30 days. If you disable this option at login or log out, this extended session will not be used.

After registering, you can search for an existing company, request to join it, or create a new company. The available options depend on the company's status.

There are Owner, Admin, Member, and Read-only roles. These roles determine who may manage the company and team, edit content, or only view information.

Owners manage the company, the profile, team roles, and particularly sensitive company actions. At least one responsible owner should be permanently reachable.

Company admins assist with the profile, team, and operational tasks. Ownership transfers or particularly sensitive actions may be reserved for the owner.

Members edit the content and processes that have been made available for their work. They cannot assign permissions that exceed their own role.

Users with the read-only role can view released company information and work areas but cannot change content or states.

Open Company & Team, enter the business email address, and select a permitted role. The recipient joins via the invitation link.

The platform is designed for a clear company assignment per work context. If a change or special case is necessary, please contact the responsible company administration.

Such actions depend on your role and the remaining owners. Transfer responsibility first so that the company is not left without an authorized administrator.

The Inbox consolidates inquiries, messages, statuses, and documents between buyers and suppliers. This keeps all communication tied to a single case.

Yes. Use the attachment area of the conversation and check the file name, version, and recipient list before sending.

Only share project-related data that the recipient actually needs. Passwords, private ID documents, unnecessary personnel data, and unprotected login credentials do not belong in messages.

Yes, provided your browser allows microphone access. The speech is transcribed; always review and correct the text before sending.

Yes. Tags help you organize cases by topic or priority. They do not affect permissions or the official status of an inquiry.

The Inbox tracks read status per conversation. Depending on the view, it shows which cases are new or have already been read.

Archived cases disappear from the active overview but are not automatically deleted. They remain accessible via the designated archive filter.

Yes. Supported mobile lists offer a swipe action. A regular button remains available as an alternative.

Yes. The AI can suggest a draft based on the information available. You are responsible for reviewing, editing, and sending the content.

Use the designated team and responsibility functions within the case. Internal notes remain separate from messages sent to the other party.

Yes. Supplier search and creating requests for proposals are free for buyers, unless otherwise indicated on the platform.

Basic, Pro, and Premium plans with different offer and user limits are planned. Self-service signup is not yet active; binding terms will be displayed before you subscribe.

Not yet. The payment integration is being prepared. Until it is activated, simply using a button will not create a paid subscription.

Limits may apply to the number of offers per month and the number of team users. The plan confirmed at signup is decisive; the dashboard shows the currently configured limits.

Business customer prices are shown net, plus statutory value-added tax, where indicated. A binding invoice shows the tax and the total amount.

The planned subscription and invoice view will be activated together with the payment integration. Until then, you will not receive any automatically generated online invoices via a self-service checkout.

Plan changes and cancellations will be provided with the subscription system. Until it is activated, only individually confirmed agreements apply.

No. Automated payment processing is not yet active. Amplifa will update this FAQ and the price view before a self-service purchase becomes possible.

Use a unique strong password, enable 2FA, and review unknown sign-in events. Never share your recovery codes with anyone.

A new password must contain at least twelve characters, including uppercase and lowercase letters, a number, and a special character.

Open the security settings, connect an authenticator app, and confirm the code displayed. Afterwards, store your recovery codes in a safe place.

No. Each recovery code can only be used once. If you generate new codes, the old ones become invalid.

Start the change in the security settings and confirm your current password. Then follow the verification steps for the new address.

When signed in, you can change it in the security section. If you have lost access, use "Forgot password" on the login page and follow the link in the email.

Yes. In the security section, you can end other active sessions. If you notice unknown activity, also report it to Amplifa and change your password.

Request deletion in the account section and confirm the security prompt. During the displayed grace period, you can still cancel the deletion.

Yes. You can exercise your statutory rights as a data subject. Use the contact details in the privacy policy for access, rectification, or erasure.

Public profile information is visible in the marketplace. Internal company, account, and communication data are restricted through authentication, roles, and database rules.

The privacy policy describes purposes, legal bases, recipients and rights. The Trust Center supplements this with information on security and technical measures.

Change your password immediately, end all other sessions, and notify Amplifa using the contact details listed in the legal notice or Trust Center.

AI supports, among other things, company research, profile structuring, matching, message drafts, and the evaluation of inquiry texts. Decisions and content should be reviewed by humans.

For the intended text tasks, Amplifa uses GLM 5.3 Flash with a low thinking level via OpenRouter. Speech transcription may use a separate speech service.

Public websites are technically captured and the relevant details are then structured. Sources and confidence levels help make the results traceable later.

No. Websites can be outdated, contradictory, or incomplete. Company representatives and users should verify decision-relevant information against current original sources.

Yes. An authorized representative can claim the profile and submit changes. The new version is versioned and reviewed before public release.

No. Structured matching data is only adopted once a profile version has gone live. This ensures that drafts do not feed directly into search.

Visible match reasons cite matching attributes from the inquiry and the supplier profile. Internal weightings and protective mechanisms are not fully disclosed.

No. Check technical values, deadlines, recipients, and tone before sending. The user remains responsible for the released message or tender.

For enriched profiles, field sources and confidence levels can be stored in a structured way. This facilitates later reviews but does not replace current confirmation from the original source.

The released service, material, machine, and source data are structured and prepared for search and future assistant functions. The exact assistant will be developed separately.

Depending on the case, Amplifa checks commercial registers, VAT IDs, legal notices, email domains, and submitted certificates. Verification is an identity and plausibility check, not a guarantee of performance.

There is no publicly committed processing time. Complete, consistent documentation makes the review easier; follow-up questions may extend the duration.

It indicates that specified company details have been checked. It does not guarantee creditworthiness, technical suitability, delivery capability, or any particular project outcome.

Certificate details may be checked for evidence, validity, and plausibility. Before awarding a contract, additionally verify the scope, location, and current validity yourself.

Yes. Paid placements are marked as “Sponsored”. Sponsoring does not replace verification and does not change the content of reviews.

Internal risk and moderation processes review anomalies. Details of individual protective rules are not published so that they cannot be circumvented.

Yes. In cases of abuse, significant inconsistencies, or rule violations, a profile can be restricted or blocked. Blocked profiles are not available for regular use.

Send the profile or case link with a factual description to hello@amplifa.ai. A dedicated report button is currently not available in all views.

Yes. The marketplace, profiles, and workspaces are optimized for mobile browsers. For extensive tables or documents, a larger display is nevertheless more comfortable.

Yes. Navigation, filters, and content areas adapt to tablet widths. For wide comparisons, rotate the device to landscape mode if needed.

Use a current version of Chrome, Edge, Safari, or Firefox. Outdated browsers may limit modern login, upload, or security features.

Complex filters, a slow connection, or a freshly started preview can cause delays. Result data is loaded page by page, not as a complete dataset.

Check the file type, size, internet connection, and whether the file is currently locked by another program. Then try the upload again.

Yes. Your browser must allow microphone access for the site. Without permission, you can still type messages normally.

The platform offers in-app notifications; available browser or email settings depend on the respective event and the activated delivery method.

Yes. Search, filters, and expandable questions use labeled standard controls and visible focus states. Amplifa welcomes feedback on any accessibility barriers.

Check your email address, password and confirmed registration. Use “Forgot password” and, if 2FA is enabled, make sure your authenticator app's time is up to date.

Check your spam folder and the spelling of your email address. Wait a moment before requesting again; if problems persist, contact hello@amplifa.ai.

The code may have expired, already been used, or been locked after five failed attempts. Request a new code while observing the hourly limit.

Search by legal form, location or website as well. If no matching entry exists, use the designated process for creating a company.

Check the mandatory fields, minimum deadline, attachments and your company assignment. The interface highlights missing or invalid entries.

A bid is only possible with an invitation, an open tender and an active deadline. Also check your company role and the status already set for the process.

Profile changes are versioned and may require review. Until approval, your public profile continues to show the most recently published version.

Write to hello@amplifa.ai or use the contact details in the legal notice. Include the affected link and a clear description of the error, but never passwords.

The links are in the footer of every public page. You can also access the documents directly at /impressum, /datenschutz and /agb.

The contracting party is amplifa GmbH, as named in the legal notice and in the respective agreed contract documents. The documents valid at the time of conclusion of the contract are decisive.

The publishing party is responsible for the accuracy, rights and permissibility of its content. Amplifa provides the platform and does not fully verify every technical statement.

Content that is unlawful, deceptive, harmful or infringes rights is prohibited, as are access credentials and unnecessary sensitive personal data.

No. Platform content and this FAQ are general information. Review contracts, export regulations, taxes and technical risks with the appropriate experts.

That depends on the agreements between buyer and vendor. The Amplifa terms & conditions govern use of the platform, but do not automatically govern every supply contract between companies.