Terms and conditions

As of: February 2026

§ 1 Scope of Application

These General Terms and Conditions (GTC) apply to all business relationships between amplifa GmbH (hereinafter "Provider") and the Customer. The version valid at the time of conclusion of the contract shall be decisive. Deviating terms and conditions of the Customer shall not be recognized unless the Provider expressly agrees to their validity in writing.

§ 2 Description of Services

The Provider offers AI-supported B2B sales solutions comprising the following services:

• Lead generation and qualification by means of AI
• Automated outreach campaigns
• CRM integration and data analysis
• Consulting and support in the field of sales automation

§ 3 Conclusion of Contract

The contract is formed by the Customer's acceptance of an offer from the Provider. Acceptance may be made in writing, by e-mail, or by implied conduct. An offer of the Provider is non-binding and without obligation until it is accepted by the Customer.

§ 4 Prices and Remuneration

All prices are quoted in euros net plus statutory value-added tax. The Provider reserves the right to adjust prices for long-term contracts with a notice period of three months. In such case, the Customer shall have a special right of termination.

§ 5 Terms of Payment

Invoices are payable within 14 days of the invoice date without deduction. In the event of default in payment, default interest at a rate of 9 percentage points above the base interest rate shall be charged. The Provider reserves the right to restrict or suspend its services in the event of payment default.

§ 6 Duties of Cooperation of the Customer

• The Customer shall provide all information and access credentials required for the provision of services in due time
• The Customer shall designate a fixed point of contact
• The Customer shall ensure that the data it provides was lawfully collected
• The Customer shall inform the Provider immediately of changes to relevant circumstances

§ 7 Intellectual Property

All rights to the software, the algorithms, and other solutions developed by the Provider remain with the Provider. The Customer receives a non-exclusive, non-transferable right of use for the duration of the contract. Upon termination of the contract, this right of use expires automatically.

§ 8 Data Protection

The parties undertake to comply with the applicable data protection laws, in particular the GDPR. For the processing of personal data on behalf of another, a data processing agreement shall be concluded. The Provider processes all customer data in strict confidence and only for the performance of the contract.

§ 9 Liability

The Provider shall be liable without limitation for intent and gross negligence. In the case of slight negligence, the Provider shall only be liable in the event of a breach of material contractual obligations and its liability shall be limited in amount to the foreseeable, contract-typical damage. Liability for indirect damage and lost profits is excluded in the case of slight negligence. The above limitations of liability shall not apply in the event of injury to life, body, or health.

§ 10 Term of Contract and Termination

The term of the contract results from the respective offer. Termination must be in writing. The right to terminate for cause without notice remains unaffected. Upon termination of the contract, customer data shall be handed over or deleted upon request.

§ 11 Confidentiality

Both parties undertake to keep confidential all information obtained in the course of the cooperation and not to disclose it to third parties. This obligation shall continue after the termination of the contract.

§ 12 Final Provisions

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The place of jurisdiction for all disputes is Düsseldorf, insofar as the Customer is a merchant, a legal entity under public law, or a special fund under public law.

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected thereby.