Online retailer for designer furniture, lighting and home accessories from over 200 international manufacturers

Ambiente Direct GmbH

Munich (Headquarters) · Laatzen (Logistics Centre)New on Amplifa

1998Founded

more than 100Employees

2Locations

50,000 m²Logistics Centre Laatzen

16Delivery countries in Europe

About AmbienteDirect

Ambiente Direct GmbH operates AmbienteDirect, an online shop for designer furniture, lighting and home accessories, and launched in 1998 as the first online shop in the design segment in Germany. The product range includes living room, bedroom, office, bathroom and children's furniture as well as garden furniture, lighting and home accessories from more than 200 international manufacturers such as Vitra, HAY, Fritz Hansen, Kartell, Flos, Louis Poulsen and Muuto; unlisted products are specially sourced on request. The company employs more than 100 staff, is headquartered in Munich and operates a 50,000 m² logistics centre in Laatzen near Hanover, in which around 25,000 items are permanently held in stock. Shipping is by parcel and freight forwarding; bulky goods in Germany and Switzerland are also delivered as a premium 2-man delivery free to point of use, to 16 European countries. AmbienteDirect is part of Connox GmbH; the shops are consolidated under Connox.de.

Site: München
Processes: Online shop for designer furniture, lighting and home accessories, Multilingual customer service, Special sourcing of unlisted products, Freight forwarding shipping incl. premium 2-man delivery, Individualised offers
Certificates: Customer reviews (Trustpilot, Google), Top Shop 2022 (Computer Bild)
Founded: 1998
Employees: more than 100
Industries: E-Commerce / Design Furnishings, Furniture, Lighting, Home Accessories

01
Product curation and brand partnerships
02
Special sourcing on request
03
Stock keeping at the Laatzen logistics centre
04
Shipping by parcel and freight forwarding
05
Customer service and returns processing

Locations

Munich

Headquarters

Laatzen

Logistics Centre (50,000 m²)

Materials: Around 25,000 items permanently in stock

Product Categories

**Lighting**Design classics and new releases · Lighting manufacturers

**Sofas and Seating Furniture**Furniture · Design manufacturers

**Table and Floor Lamps**Lighting · Design manufacturers

**Chairs and Storage**Furniture · Design manufacturers

**Carpets and Textiles**Home accessories · Design manufacturers

**Home Accessories**Accessories · Design manufacturers

Inside the production

Brand in the Shop

Industries

E-Commerce / Design FurnishingsFurnitureLightingHome Accessories

Additional services

Online shop for designer furniture, lighting and home accessoriesMultilingual customer serviceSpecial sourcing of unlisted productsFreight forwarding shipping incl. premium 2-man deliveryIndividualised offers

Customer Satisfaction & Awards

AmbienteDirect sells exclusively original branded products and regularly collects customer reviews on platforms such as Trustpilot and Google. In 2022, the shop received several awards, including "Top Shop 2022" (Computer Bild) and 2nd place "Best Online Shops 2022" in the designer furniture category (FOCUS).

Evidence	Laatzen
Customer reviews (Trustpilot, Google)
Top Shop 2022 (Computer Bild)

History

1998
Founded as the first online shop in the design segment in Germany (retailer of designer furniture, lighting and accessories)
2022
Awards: "Top Shop 2022" (Computer Bild), 2nd place "Best Online Shops 2022" in the designer furniture category (FOCUS), "Germany's best online retailers" designer furniture (Handelsblatt), "Premium Online Shops 2022" (DIE ZEIT)
AmbienteDirect becomes part of Connox GmbH; consolidation of the shops under Connox.de with a shared logistics centre in Laatzen near Hanover