Turnkey electronics service solutions: repair down to chip level, refurbishment, returns management, call center and logistics
Ampere GmbH
Schönebeck (Elbe)New on Amplifa
About Ampere
Ampere GmbH is a service provider specialized in electronics, based in Schönebeck, Saxony-Anhalt. The company offers manufacturers and distributors of CE electronics – including set-top boxes, LCD and LED TV sets, audio components, multimedia players, routers, telephones, tablets and white goods – turnkey complete service solutions built from modules. The service portfolio includes fault analysis, electronics repair down to chip level with lead times of at most seven days, refurbishment of sample goods with functional testing and reassembly, eco-recycling as well as the generation and provision of spare parts. In addition, Ampere provides its own call center with German-speaking specialist staff, returns management with a local address in Germany, spare parts storage and logistics, as well as training in fault source identification. In the field of special vehicle construction, the company manufactures small series of cable harnesses. Product development takes place under ecological considerations in accordance with the ecodesign directives, including material selection, packaging and disassemblability. Since 2018, Ampere GmbH has belonged to Sky Vision Satellitenempfangstechnik GmbH and thus to the Melchers Group.
- Site
- Schönebeck
- Processes
- Repair (electronics, down to chip level), Refurbishment (reconditioning of sample goods incl. functional testing, reassembly,, Eco-recycling (holistic return to the value chain, generation and provision of, Special vehicle construction – small-series manufacturing in the field of cable harnesses, Fault analysis, Product development under ecological considerations (ecodesign), Ecodesign – material selection for product design, packaging, disassemblability, Spare parts storage / spare parts provision
- Materials
- Electronics repair down to chip level, Refurbishment, Eco-recycling, Cable harness manufacturing (special vehicle construction), Ecodesign, Call center / telemarketing
- Certificates
- 2-year warranty on spare parts, Certified quality management system
- Employees
- 30+
- Industries
- Consumer electronics, Set-top boxes, LCD/LED TV, Audio components, Multimedia players, Routers and network components
- 01
Fault analysis
- 02
Repair down to chip level
- 03
Refurbishment with functional testing and reassembly
- 04
Eco-recycling and spare parts reconditioning
- 05
Spare parts storage and logistics
- 06
Returns management
- 07
Call center and processing
Services and Processes
Electronics repair down to chip level
Component repair of CE electronics with short lead times of at most seven days.
Refurbishment
Reconditioning of sample goods including functional testing, reassembly and outgoing inspection.
Eco-recycling
Holistic return of devices to the value chain through the generation and provision of spare parts.
Cable harness manufacturing (special vehicle construction)
Small-series manufacturing of cable harnesses in the field of special vehicle construction.
Ecodesign
Product development under ecological considerations regarding material selection, packaging and disassemblability.
Call center / telemarketing
Personal handling of telephone calls by trained specialist staff.
Location
Schönebeck
DEService center with workshop, warehouse and call center
- Lot size
- Small series (cable harness)
- Materials
- Electronic components, cable harnesses
- Electronics workshop (repair down to chip level)
- Spare parts warehouse
- Call center
Service Modules
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Repair (electronics, down to chip level)Assembly | – | – | – | – | Electronic components |
| Refurbishment (reconditioning of sample goods incl. functional testing, reassembly,Assembly | – | – | – | – | – |
| Eco-recycling (holistic return to the value chain, generation and provision ofAssembly | – | – | – | – | – |
| Special vehicle construction – small-series manufacturing in the field of cable harnessesJoining | – | – | – | Small series | Cables, Cable harness components |
| Fault analysisTesting | – | – | – | – | – |
| Product development under ecological considerations (ecodesign)Engineering | – | – | – | – | – |
| Ecodesign – material selection for product design, packaging, disassemblabilityEngineering | – | – | – | – | – |
| Spare parts storage / spare parts provisionAssembly | – | – | – | – | – |
| Telemarketing / call center (personal call handling)Assembly | – | – | – | – | – |
| Returns management (local address in Germany)Assembly | – | – | – | – | – |
Quality
Ampere works with quality management, continuous controlling and constant process optimization throughout all operations; repairs are carried out with transparency and short lead times. A two-year warranty is granted on spare parts.
| Evidence | Schönebeck |
|---|---|
| 2-year warranty on spare parts | |
| Certified quality management system |
History
- 2018
Acquisition by Sky Vision Satellitenempfangstechnik GmbH; integration into the Melchers Group (C. Melchers & Co., Bremen, founded 1806).