AF-X software platform for digital processes in automotive retail, aftermarket and the mobility sector
AutoFacets B.V.
Zoetermeer · Hanover · Paris · London (Hook) · Stockholm · Oslo · Espoo · Reykjavik · Johannesburg · Saint John · Austin, TX · Pune · Gandhinagar · Vadodara · Rajkot · AhmedabadNew on Amplifa
About AutoFacets
AutoFacets B.V. is an IT service provider and software vendor for the automotive industry and part of the Gateway Group founded in 1997. The company develops and implements data-driven solutions along the entire automotive customer lifecycle: from CRM, sales and marketing to service, workshop processes and spare parts trading, as well as fleet and asset management and remarketing. The core product is the AF-X Suite, a modular platform with modules such as AF-X DealerOps, AF-X Garage, AF-X PartsCom, AF-X Mobility as well as applications such as Smart Planner, Digital Service Order and Zero Touch Service. In addition, AutoFacets offers consulting on digital transformation, technology strategy and data services including data engineering, visualization and Cognitive BI. According to its own statements, the company has delivered over 350 automotive retail and aftermarket transformations worldwide and is represented with offices in 15 countries, including a location in Hanover. Target industries are automotive retail, aftermarket, mobility, leasing, fleet operators and insurance.
- Site
- DB Zoetermeer
- Processes
- AF-X DealerOps, AF-X Mobility, AF-X Garage, AF-X PartsCom, Digital Service Order / Zero Touch Service, Smart Planner (Workshop Planning), Tyre Hotel & Service Booking, Warranty Lifecycle Management
- Materials
- AF-X Suite, AF-X DealerOps, AF-X Garage, AF-X PartsCom, Smart Planner, Zero Touch Service, Data Services & Cognitive BI
- Certificates
- GDPR compliance (platform design)
- Industries
- Automotive Retail, Automotive Aftermarket, Mobility, Lease & Rentals, Fleet Operators, Insurance
- 01
Consulting & technology strategy
- 02
Platform configuration (AF-X Suite)
- 03
Implementation & system integration
- 04
Data architecture & data engineering
- 05
Operations, further development & support
Solutions & Services
AF-X Suite
Modular platform for retail, aftermarket and mobility processes with modules such as Spaces, 360, Sales, Service, Parts, Fleet, Intel, Connectors, Lake and Exchange.
AF-X DealerOps
Integrated open platform for dealers to manage all operational services.
AF-X Garage
All-in-one solution for automating workshop functions in service, maintenance & repair.
AF-X PartsCom
Data-driven spare parts trading platform for independent aftermarket providers.
Smart Planner
Digital workshop planning platform for appointments, work orders and mechanic assignment.
Zero Touch Service
Contactless digital service process from online booking to vehicle return.
Data Services & Cognitive BI
Data architecture, data engineering and predictive analytics for automotive companies.
Locations
Zoetermeer
NLHeadquarters
Hanover
DEDACH office
Platforms & Applications
Industries
Additional services
Reference customers
Quality & Standards
AutoFacets states that it implements GDPR-compliant data processing as a fundamental principle of its platforms; a D&B rating classification (MSE 1) is documented. No information on certified management systems is available.
| Evidence | Zoetermeer |
|---|---|
| GDPR compliance (platform design) |
History
- 1997
Founding of the parent company Gateway Group
- 2017
Blog posts on AI/Machine Learning/AR – thematic continuity in automotive IT
- 2021
Website relaunch of the product pages (AF-X, Zero Touch, Smart Planner, among others)
Strategic investment in carsale24.com (DACH marketplace) as well as partnership with Solware Auto; introduction of AI-Coworkers