Fully integrated procurement management for office supplies, IT accessories, hygiene and promotional items with 24-hour delivery in Austria
Büro Handel GmbH
Wels (Headquarters) · Vienna (Branch Office) · Villach (Internal Sales)New on Amplifa
About Bürohandel
Büro Handel GmbH, headquartered in Wels, is a 100% Austrian trading company and provider of electronic procurement of office supplies, IT accessories, office technology, furniture, hygiene products, food items and promotional materials. The company was formed between 1996 and 1998 from the merger of leading Austrian office supplies retailers and supplies industry, trade and commerce with over 50,000 stocked items delivered on the next working day. Its core competency is the full integration of ordering and administrative processes via a web platform or direct ERP interfaces, complemented by customer-specific online catalogues, eInvoicing, credit note procedures, and logistics outsourcing for promotional items and printed matter. The logistics centre also includes a warehouse with 5,000 pallet spaces for customer-specific products. In addition to Wels, sales offices are located in Vienna and Villach, as well as in Germany, Hungary, the Czech Republic, Slovakia and Slovenia. The management system is certified to EN ISO 9001:2015 and EN ISO 14001:2015.
- Site
- Wels
- Processes
- Procurement management, eBusiness / electronic ordering processes, Logistics outsourcing, Promotional item and printed matter logistics, Business card and stamp printing, Delivery within 24 hours throughout Austria, Product consulting, Complaint management
- Materials
- Office Supplies Range, IT Accessories and IT Products, Promotional Items and Printed Matter, Hygiene, Cleaning, Food Items
- Certificates
- ISO 9001:2015, ISO 14001:2015, EcoVadis Badge
- Founded
- 1998
- Industries
- Industry, Retail, Trade and Craft, Medium and Large Enterprises
- 01
Needs analysis and customer consultation
- 02
Electronic ordering (web shop/ERP interface)
- 03
Goods preparation in the logistics centre
- 04
Picking and dispatch
- 05
Delivery within 24 hours in Austria
- 06
Complaint management
Range and Services
Office Supplies Range
Office materials, paper, writing instruments and filing systems for C-item procurement.
IT Accessories and IT Products
Around 7,000 IT articles in the programme since the 2008 relaunch.
Promotional Items and Printed Matter
Since 2010 with warehousing, picking and shipping as an outsourcing service.
Hygiene, Cleaning, Food Items
Business supplies since 2005 complements the core range.
Locations
Wels
ATHeadquarters, registered office and logistics
- Logistics centre
- Additional warehouse with 5,000 pallet spaces
Vienna
ATBranch office / internal sales
Villach
ATInternal sales
Industries
Additional services
Quality and Certification
The management system is certified to EN ISO 9001:2015 and EN ISO 14001:2015 (TÜV Austria) and holds an EcoVadis sustainability certificate. Complaints are handled via online complaint processes and an in-house service department.
| Evidence | Wels |
|---|---|
| ISO 9001:2015 | |
| ISO 14001:2015 | |
| EcoVadis Badge |
Company History
- 1996–1998
Formation from the merger of leading Austrian office supplies retailers
- 1998
Founding of Büro Handel GmbH with the subsidiaries PBS-Hungaria (Hungary) and Buroprofi s.p.o.l. (Czech Republic); founding of PBS-Logitek together with PBS-Austria, investment volume approx. € 15 million
- 1999
Relocation of headquarters from Traun to Wels
- 2000
Logistics taken over by PBS-Logitek; first electronic procurement solution as a direct connection to customers
- 2001
Takeover of Kezlet Kft in Budapest; outsourcing cooperation with Ingram Micro; commissioning of the e-business platform
- 2004
Founding of a subsidiary in Slovakia; electronic order intake exceeding 51%
- 2005
Range extended to include business supplies (food, hygiene, cleaning); founding of a subsidiary in Slovenia
- 2006
Revenue increase from € 39 to € 43 million
- 2008
Relaunch of IT products (approx. 7,000 items); additional warehouse with 5,000 pallet spaces; revenue € 45.3 million
- 2009
Relocation of the Wels office to the PBS building; revenue decline of 6% to € 42.5 million
- 2010
Launch of the promotional items business division; showrooms in Wels and Vienna; revenue € 44.2 million