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CENT Systems – Fertigung

Digitizes and automates document-based business processes with AI-supported managed services – from scanning to GeBüV-certified e-archive.

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CENT Systems AG

Lohn-Ammannsegg (Headquarters) · ZofingenNew on Amplifa

1985Founded
ca. 70Employees
around 100'000 documents/dayDocuments Processed
2Locations in Switzerland

About CENT Systems

CENT Systems is a Swiss IT services company headquartered in Lohn-Ammannsegg, founded in 1985. The core of the company is the input management service: every day, around 100'000 documents are processed for customers from healthcare, insurance, public authorities, institutions and SMEs. The service portfolio includes the managed services Smart Scanning (initial and back scanning), Smart Mailbox (e-mailbox), Smart Mailroom (mailroom automation with response management) and the GeBüV-certified Smart Archive for audit-compliant digital long-term archiving. AI technologies increase the number of documents captured digitally without human intervention, support anomaly detection for invoices and enable automatic sorting and distribution processes. The services are complemented by BPO, consulting and on-site scanning. Around 70 employees work with a modern scanner fleet and in-house developed software hosted in Switzerland. Since 2026, a second site in Zofingen has strengthened the business continuity strategy and the BPO input management capacities.

Site
Lohn-Ammannsegg
Processes
Input Management (BPO), Smart Scanning (Initial and Back Scanning), Smart Mailbox (e-mailbox), Smart Mailroom (Mailroom Automation, Response Management), Smart Archive (GeBüV-certified e-archive solution), BPO, Consulting, Archive Digitalization
Materials
Smart Scanning, Smart Mailbox, Smart Mailroom, Smart Archive, Business Process Outsourcing, On-Site Scanning
Certificates
GeBüV Certification (Smart Archive), ISO 9001, ISO 27001
Founded
1985
Employees
ca. 70
Industries
Healthcare / Insurance, Public Authorities and Administrations, Institutions, SMEs, Financial Service Providers
  1. 01

    Consulting and process analysis

  2. 02

    Digitalization of documents (Smart Scanning)

  3. 03

    Automated classification and distribution (Smart Mailbox)

  4. 04

    Automated customer communication (Smart Mailroom)

  5. 05

    Audit-compliant long-term archiving (Smart Archive)

  6. 06

    BPO and ongoing operations

Services & Technologies

Scanning

Smart Scanning

Initial and back scanning of documents, archives, photographs and historical media – digitized in an audit-compliant manner.

Mailbox

Smart Mailbox

AI-supported e-mailbox solution for automatic classification, extraction and distribution of incoming mail.

Mailroom

Smart Mailroom

Omnichannel mailroom automation with AI-based response management for customer communication.

Archive

Smart Archive

GeBüV-certified e-archive solution developed in Switzerland with AI chatbot and blockchain timestamps.

BPO

Business Process Outsourcing

Takeover of input management processes with daily processing of around 100'000 documents.

On-Site

On-Site Scanning

Digitalization of sensitive archives and document stocks directly at the customer's site.

Locations

Standort Lohn-Ammannsegg

Lohn-Ammannsegg

CH

Headquarters, input management and software development

Materials
Document and archive digitalization
  • Modern scanner fleet
  • AI-supported processing systems
  • Smart Archive (Swiss hosting)
Standort Zofingen

Zofingen

CH

Second site for business continuity and additional BPO capacities in input management

Materials
Input management, document processing
  • BPO input management processing capacities

Services & Applications

Document Digitalization (Smart Scanning)
Document Digitalization (Smart Scanning)Initial/back scanning · Insurance and healthcare
Automated Incoming Mail (Smart Mailbox)
Automated Incoming Mail (Smart Mailbox)E-mailbox with AI classification · Public authorities and administrations
Digital Long-Term Archiving (Smart Archive)
Digital Long-Term Archiving (Smart Archive)GeBüV-certified e-archive · Institutions and SMEs
Mailroom Automation (Smart Mailroom)
Mailroom Automation (Smart Mailroom)Omnichannel customer communication · Financial service providers

Inside the production

CENT Systems team at the Lohn-Ammannsegg site
CENT Systems team at the Lohn-Ammannsegg site
Solution portfolio for digitalization
Solution portfolio for digitalization
Information Hub
Information Hub
Digitalization Check
Digitalization Check

Industries

Healthcare / InsurancePublic Authorities and AdministrationsInstitutionsSMEsFinancial Service Providers

Additional services

Input Management (BPO)Smart Scanning (Initial and Back Scanning)Smart Mailbox (e-mailbox)Smart Mailroom (Mailroom Automation, Response Management)Smart Archive (GeBüV-certified e-archive solution)BPOConsultingArchive DigitalizationOn-Site Scanning

Reference customers

EGK Health Insurance FundVVSTKPTSocial Services of the Kapo Basel-Stadt

Quality & Certification

According to the company, system availability of the managed services is 99.9 %. The Smart Archive is certified by KRM Swiss in accordance with the Business Records Ordinance (GeBüV) and guarantees audit-compliant retention with immutable timestamps.

EvidenceLohn-AmmannseggZofingen
GeBüV Certification (Smart Archive)
ISO 9001
ISO 27001

Company History

  1. 1985

    Founding of CENT Systems.

  2. 2026

    Opening of the second site in Zofingen (operations starting 16 February) for business continuity and to expand capacities in BPO input management.

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