Telecommunications network operator in Graubünden: fibre-optic internet, mobile communications, TV/radio, telephony as well as network construction and network operation

connecta ag

Ilanz · LandquartNew on Amplifa

1998Founded

2Locations in Switzerland

over 2'000 kmFibre optic cable under management (2018)

99.99 %Network availability (average 2020–2022)

over 10Network operators as service customers

About us

The connecta ag is a telecommunications network operator based in Switzerland with its headquarters in Ilanz and a second location in Landquart. The company plans, builds and operates communications networks in the canton of Graubünden and manages over 2'000 km of fibre optic cable. The offering includes internet with up to 1 Gbit/s available area-wide, mobile communications, IP-TV and radio with over 400 TV and 140 radio programmes, landline telephony including SIP trunks as well as public WLAN provision. For network owners such as power utilities, connecta takes on network planning, construction, technical operation, maintenance, customer support, billing and marketing. In addition, the company offers business solutions for SMEs, hotels and holiday resorts as well as individual solutions such as leased lines, housing and BGP connections. Own headends with redundant connections to Zurich complete the infrastructure; over 10 network operators regularly obtain services from connecta.

Site: CH-7130 Ilanz
Processes: Internet (fibre optic up to 1 Gbit/s area-wide), Mobile communications (since 2023), TV/radio (IP-TV, HDTV, replay, 400+ TV/140+ radio programmes), Landline telephony incl. SIP trunks and virtual telephone exchanges, Network planning, construction, maintenance, operation of communications networks, Operation of own headends with redundant connection to Zurich, Public WLAN provision, SLA offerings (7x24 fault reporting, interventions Mon-Sun)
Materials: Fibre to the neighbourhood, IPTV and HDTV, WLAN directional radio and public WLAN
Certificates: SLA with 7×24 fault reporting, ISO 9001
Founded: 1998
Industries: Telecommunications, Tourism (hotels and holiday resorts), Network owners (power utilities, network operators), Public sector, Private customers, SMEs

01
Network planning
02
Network construction
03
Operation and maintenance of networks
04
Service delivery (internet, TV/radio, telephony, mobile)
05
Customer support, billing and marketing

Technologies and Services

FTTH

Fibre to the neighbourhood

Fibre-optic development of municipalities such as Laax, Lenzerheide/Valbella, Ems and Davos up to the connections.

IPTV

IPTV and HDTV

Own IPTV system with a replay offering and over 400 TV and 140 radio programmes.

WLAN

WLAN directional radio and public WLAN

Point-to-point customer connections and area-wide public outdoor WLAN provision.

Locations

Ilanz

Headquarters and contact address

Landquart

Location with technicians, since the takeover of Telegrischa AG in 2005

Industries

TelecommunicationsTourism (hotels and holiday resorts)Network owners (power utilities, network operators)Public sectorPrivate customersSMEsHotels & Holiday Resorts/TourismFederal government (public sector)

Additional services

Internet (fibre optic up to 1 Gbit/s area-wide)Mobile communications (since 2023)TV/radio (IP-TV, HDTV, replay, 400+ TV/140+ radio programmes)Landline telephony incl. SIP trunks and virtual telephone exchangesNetwork planning, construction, maintenance, operation of communications networksOperation of own headends with redundant connection to ZurichPublic WLAN provisionSLA offerings (7x24 fault reporting, interventions Mon-Sun)Services for network owners (technical operation, internet/TV/telephony delivery,Housing, leased lines, BGP connectionsIndividual business solutions for SMEs, hotels and holiday resorts

Reference customers

over 10 network operators regularly obtain services from connecta (2020)

Quality

connecta records an average network availability of 99.99 % over the years 2020 to 2022. Fault reporting is available 7×24 hours, with interventions depending on the SLA level from Monday to Sunday.

Evidence	Ilanz
SLA with 7×24 fault reporting
ISO 9001

History

1998
Start of construction of the Surselva communications network in Laax with fibre to the neighbourhood; internet offering alongside analogue TV and radio
2000
Establishment of the own operations organisation
2001
Establishment of the own planning department
2003
Establishment of the own sales organisation; introduction of telephony via the cable network
2004
Status as Autonomous System on the internet; first fibre-optic connections for the canton of Graubünden
2005
Takeover of Telegrischa AG; technicians in Ilanz and Landquart
2007
Introduction of HDTV
2008
Takeover of the entire operation of the Igis/Landquart communications network
2010
Own IPTV system; introduction of replay as the fourth communications network in Switzerland
2013
First services for the federal government; fibre-optic network in Ems
2015
Completion of the Surselva network build-out; first TV signal delivery to Zurich
2016
First connections in the Engadin (Pontresina); fibre-optic development of Lenzerheide/Valbella; public WLAN networks
2017
Fibre-optic communications network in the Lower Engadin
2018
Management of over 2'000 km of fibre optic cable
2019
First fibre-optic customers in Davos; 500 Mbit/s area-wide
2020
Over 10 network operators obtain services from connecta
2022
Purchase and modernisation of the Malans network; 1 Gbit/s area-wide; availability of 99.99 %
2023
Introduction of an own mobile offering