Managed IT service provider from Münster-Hiltrup for support, cloud, security and telematics infrastructure for SMEs, law firms and medical practices
denkkontor.com – Inh. Alexander Teske e.K.
Münster-Hiltrup (Meesenstiege 54a, 48165 Münster)New on Amplifa
About denkkontor
denkkontor.com is an IT systems house and managed service provider based in Münster-Hiltrup. The company was founded in 2014 as Bärnwick & Teske – denkkontor.com and has been continued since 2023 by owner Alexander Teske as a sole proprietorship (e.K.). Its service portfolio includes managed IT services with monitoring and maintenance of servers, networks and end devices, IT support and helpdesk, remote maintenance, data backup and backup management, patch management as well as cyber security including managed firewall services with 24/7 monitoring. In addition, the company offers cloud services (IaaS, PaaS, SaaS), cloud migration, cloud telephone systems, Microsoft 365 integration, and the setup and support of the telematics infrastructure (TI, KIM, ePA, ePrescription) for medical and dental practices. Complementing this, denkkontor provides IT consulting, procurement and IT project management, as well as complete network infrastructure including server, storage, Exchange and SQL database environments. Its customers are primarily small and medium-sized enterprises, law firms and medical and dental practices in Münster and the Münsterland; for practices, there is a partnership with zollsoft GmbH (practice software tomedo®).
- Site
- Münster
- Processes
- Managed IT services (monitoring & maintenance of servers, networks and end devices), IT support & helpdesk (by phone, remote maintenance, ticket system, 5x9 support), Data backup & backup management, Patch management & security updates, Cloud services (IaaS, PaaS, SaaS, cloud migration, virtual servers & desktops), Cloud telephone systems / VoIP telephony, Telematics infrastructure (TI) for medical and dental practices including KIM, ePA, ePrescription,, IT consulting, IT planning, procurement, IT project management, digitalization consulting
- Materials
- Managed IT Services, Cyber Security / Managed Firewall, Cloud Services (IaaS, PaaS, SaaS), Telematics Infrastructure, Cloud Telephone Systems, Network Infrastructure
- Certificates
- IT security guidelines pursuant to §75b SGB V (stated)
- Founded
- 2014
- Employees
- 10+
- Industries
- Dental practices, Medical practices & medical care centers, Law firms & tax advisors, SMEs, Startups
- 01
IT consulting and requirements analysis
- 02
Planning and procurement of hardware and software
- 03
Setup of servers, networks and workstations
- 04
Operation and monitoring (managed services)
- 05
Support, remote maintenance and maintenance
- 06
Data backup, security and further development
Services and Service Offerings
Managed IT Services
Ongoing support, maintenance and optimization of the entire corporate IT, including monitoring and patch management.
Cyber Security / Managed Firewall
Firewall management, virus protection and 24/7 monitoring to protect against cyber threats.
Cloud Services (IaaS, PaaS, SaaS)
Virtual servers, cloud software and backup solutions from GDPR-compliant data centers in Germany.
Telematics Infrastructure
Setup and operation of TI, KIM, ePA and ePrescription, including connector, for medical and dental practices.
Cloud Telephone Systems
Location-independent VoIP telephony for companies, law firms and practices.
Network Infrastructure
Support of servers, storage, Microsoft Exchange, SQL databases and VPN site networking.
Location
Münster-Hiltrup
DEHeadquarters
- Materials
- Managed IT, Cloud, Security, TI
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Managed IT services (monitoring & maintenance of servers, networks and end devices)Engineering | – | – | – | – | – |
| IT support & helpdesk (by phone, remote maintenance, ticket system, 5x9 support)Engineering | – | – | – | – | – |
| Data backup & backup managementEngineering | – | – | – | – | – |
| Patch management & security updatesEngineering | – | – | – | – | – |
| Engineering | – | – | – | – | – |
| Engineering | – | – | – | – | – |
| Cloud services (IaaS, PaaS, SaaS, cloud migration, virtual servers & desktops)Engineering | – | – | – | – | – |
| Engineering | – | – | – | – | – |
| Cloud telephone systems / VoIP telephonyEngineering | – | – | – | – | – |
| Telematics infrastructure (TI) for medical and dental practices including KIM, ePA, ePrescription,Engineering | – | – | – | – | – |
| IT consulting, IT planning, procurement, IT project management, digitalization consultingEngineering | – | – | – | – | – |
| System monitoring / 24/7 monitoring of servers and PC workstationsEngineering | – | – | – | – | – |
| Engineering | – | – | – | – | – |
| Setup of IT infrastructure for practices and offices (PCs, servers, printers, practice managementEngineering | – | – | – | – | – |
Additional services
Reference customers
Security and Compliance
denkkontor states compliance with the IT security guidelines pursuant to § 75b SGB V; no certification evidence is provided. System monitoring is carried out proactively, with firewall monitoring at 5- or 15-minute intervals depending on the service level.
| Evidence | Münster-Hiltrup |
|---|---|
| IT security guidelines pursuant to §75b SGB V (stated) |
History
- 2014
Founding of Bärnwick & Teske – denkkontor.com by business partners Dirk Bärnwick and Alexander Teske
- 2023
Dirk Bärnwick leaves the company for retirement; Alexander Teske continues the business as a sole proprietorship (e.K.)