Dialogschmiede GmbH

About Dialogschmiede

Dialogschmiede GmbH is an agency for dialogue and online marketing as well as marketing automation based in Vienna. The company analyses the entire customer journey in both B2B and B2C and makes it visible, understandable and controllable. Its services include marketing automation including tool implementation and automated communication via newsletters, WhatsApp and SMS, UX and design services such as branding and customer journey concepts, direct mailings and newsletters, as well as data management with interface middleware, data exchange via API/CSV and data preparation. In addition, Dialogschmiede offers data analysis with scorings, database deployment, app and mobile development, software development and technical support. The approach is divided into three steps: understand data, automate processes and design experiences. The company works with tools and partners in use such as Brevo, Matomo, WordPress, Acoustic, Lucidchart and Maileon.

Site

Vienna

Processes

Marketing Automation, Tool Implementation, Automated Communication (Newsletter, WhatsApp, SMS), UX Design, Branding Concepts, Customer Journey Concepts, Direct Mailings, Newsletters

Materials

Marketing Automation, UX & Design, Data Management, Data Analysis

Industries

B2B, B2C, Dialogue and online marketing

1. 01

   Understand data (structuring, networking, analysis)

2. 02

   Automate processes (tool implementation, interfaces, scalable

3. 03

   Design experiences (personalised communication along the customer

Services and Tools

Location