AI-powered software for controlling, monitoring and optimizing heating and cooling networks

Dyneo

Carouge (CH)New on Amplifa

CHE-441.217.757Register number

About Dyneo

Dyneo is a Swiss software company based in Carouge (GE) that develops an AI-powered platform for operating heating and cooling networks. The platform integrates into existing installations such as controllers, meters and SCADA systems without replacing them. Data is monitored in real time: anomalies such as overly warm return flows, undelivered heat or control deviations are detected and reported with prioritized estimated impact. In addition, Dyneo analyzes production conditions and the behavior of substations to identify optimization potential, for example in source coordination, lowering of return temperatures or balancing cost and CO₂. A secure customer portal access (DHC_EU) gives consumers insight into their heat consumption. Target groups are energy utilities, network operators, municipalities and consumers; according to the company, over 180 GWh of network output is covered and more than 40'000 consumers are connected.

Site: Carouge
Processes: AI-supported management of heating networks (DHC_Connect), Real-time monitoring and anomaly detection (DHC_Real Time), AI optimization of generation and substations (DHC_AI), Secure customer access to consumption data (DHC_EU), Integration into existing installations (controllers, meters, SCADA), Diagnosis and operations support for network operators
Materials: Integration solution, Real-time monitoring, AI optimization, Consumer portal
Certificates: ISO 27001 (hosting partner), ISO 27018 (hosting partner)
Industries: District heating/cooling utilities, Network operators, Municipalities, Energy suppliers, Heat consumers

01
Data integration (controllers, meters, SCADA)
02
Real-time monitoring and anomaly detection
03
AI analysis and optimization recommendations
04
Secure consumer access
05
Diagnosis and operations support

Software Modules and Technologies

DHC_Connect

Integration solution

Connects digitalized and non-digitalized heating networks with existing infrastructure without high investments.

DHC_Real Time

Real-time monitoring

Algorithms detect underperformance and anomalies in real time and quantify their impact.

DHC_AI

AI optimization

Continuously analyzes production conditions and substations for efficiency and CO₂ optimization.

DHC_EU

Consumer portal

Secure access for subscribers to consumption data of their heating network.

Locations

Carouge

Headquarters and software development

Product Modules

**Control interface for urban heating networks**SaaS · District heating

**Real-time monitoring and anomaly analysis**DHC_Real Time · Network operation

**AI optimization of generation and substations**DHC_AI · Energy supply

**Consumer portal for heat data**DHC_EU · Billing/Transparency

Inside the production

Architecture DHC_Connect – integration of existing systems

CO₂ reduction and operating cost control with DHC_AI

Value-added services for heating network operators

Industries

District heating/cooling utilitiesNetwork operatorsMunicipalitiesEnergy suppliersHeat consumers

Additional services

AI-supported management of heating networks (DHC_Connect)Real-time monitoring and anomaly detection (DHC_Real Time)AI optimization of generation and substations (DHC_AI)Secure customer access to consumption data (DHC_EU)Integration into existing installations (controllers, meters, SCADA)Diagnosis and operations support for network operators

Data Management and Security

The cloud infrastructure is operated in Switzerland by a hosting partner that is certified according to ISO 27001 and ISO 27018 and is a member of the Cloud Security Alliance. Customer data is used exclusively to support network operations.

Evidence	Carouge
ISO 27001 (hosting partner)
ISO 27018 (hosting partner)