Specialist retailer for large and small electrical appliances with consultancy, delivery service and its own customer service in Münster

Eisen Hoffmann GmbH & Co. KG

MünsterNew on Amplifa

1920Founded

12Employees

over 300 sqmRetail floor space at the Münster location

About Eisen-Hoffmann

Eisen-Hoffmann is a household appliance specialist business in Münster that has been in existence since 1920. The company sells large electrical appliances such as washing machines, dryers, cookers, ovens, dishwashers, refrigerators and freezers as well as extractor hoods, alongside small electrical appliances, household goods and glass and porcelain ware. The range includes products from well-known manufacturers such as Bosch, Siemens, Neff, Miele, Liebherr, AEG, Gaggenau, Grundig and Severin; items not in stock are procured at no extra charge. In addition to the specialist store with over 300 sqm of exhibition space, the business offers an online shop with over 1,500 articles. The range of services includes specialist retail consultancy, delivery and connection or installation of appliances (installation service within a 20 km radius of Münster), an in-house customer service for household appliance repairs, appliance exchange, old appliance disposal, spare parts sales, kitchen modernisation and energy consultancy. The business employs 12 staff and is managed by Thomas Beckendorf.

Site: Münster
Processes: Specialist retail consultancy for household large and small appliances, Delivery and connection/installation of household appliances, In-house customer service / household appliance repair, Appliance exchange, Old appliance disposal, Spare parts sales, Kitchen modernisation, Energy consultancy
Materials: Household Large Appliances, Small Electrical Appliances, Installation and Repair
Founded: 1920
Employees: 12
Industries: Electrical retail / Household appliance specialist retail

01
Specialist retail consultancy
02
Appliance sales (store and online shop)
03
Delivery and connection/installation
04
Old appliance disposal
05
Customer service and repair
06
Spare parts sales

Range of Services

Grossgeräte

Household Large Appliances

Washing machines, dryers, cookers, ovens, dishwashers, refrigerators and freezers as well as extractor hoods from well-known manufacturers.

Kleingeräte

Small Electrical Appliances

Kitchen appliances, coffee and tea appliances as well as household goods, glass and porcelain ware.

Service

Installation and Repair

Delivery, connection, installation and repair of household appliances by our own customer service fitters.

Location

Münster

Specialist store with showroom, customer service and online shop

Materials: Household Large Appliances, Small Electrical Appliances

Appliance exhibition over 300 sqm
Delivery service
Customer service team

Product Areas

**Constructa dishwasher**Household Large Appliances · Electrical Retail

**Bosch coffee machine**Small Electrical Appliances · Electrical Retail

**Krups stainless steel toaster**Small Electrical Appliances · Electrical Retail

Inside the production

Constructa dishwasher with Stiftung Warentest test rating GUT (GOOD) (2.3)

Modern Bosch coffee machine with accessories

Krups stainless steel toaster, front view

Industries

Electrical retail / Household appliance specialist retail

Additional services

Specialist retail consultancy for household large and small appliancesDelivery and connection/installation of household appliancesIn-house customer service / household appliance repairAppliance exchangeOld appliance disposalSpare parts salesKitchen modernisationEnergy consultancyOnline shop with over 1,500 articles

History

1920
Opening of the specialist store by Leo Hoffmann in Münster; addition of the cooker with wall protector, for which Leo Hoffmann had filed a patent, to the range.
1950er
Own delivery vehicles in use for the appliance delivery service