Specialist retailer for electronics, household appliances and telecommunications with workshop and installation service in Herzberg.

EP: Fred Pahl e.K.

Herzberg (Harz), Hauptstr. 61New on Amplifa

1988Founded

6Employees

160 m²Sales floor area

HRA 121602, AG GöttingenCommercial register

About EP:Pahl

EP:Pahl is an owner-managed electrical specialist store in Herzberg (Harz), founded in 1988 by Fred Pahl. The company sells consumer electronics, white goods (household appliances), telecommunications products, smart home technology as well as computer and network accessories from brands such as Miele, Siemens, Bosch, Telekom, JURA and others. As an exclusive partner of Deutsche Telekom, EP:Pahl has been offering landline, mobile, internet and MagentaTV services since 2009. In addition to retail, the six-member team provides services such as consultancy, delivery, installation and set-up, repair and maintenance in its own workshop, set-up of telephone systems for businesses, photovoltaics, financing and the EP:Wertgarantie as an electronics insurance policy. The 160 square metre retail store on Hauptstraße serves not only Herzberg but also the region of Bad Lauterberg, Hattorf, Osterode, Bad Sachsa and Rhumspringe. As a member of the Electronic Partner cooperative (EP: eG), the store also benefits from the marketing, purchasing and consultancy services of the association.

Site: Herzberg
Processes: Consultation, Delivery, Installation/Set-up, Set-up, Repair and Maintenance, Disposal, Wertgarantie (Electronics Insurance), Telephone Systems for Businesses (Consultation and Installation)
Materials: Consultation and Sales, Installation and Set-up, Repair and Maintenance, Telephone Systems for Businesses, Photovoltaics
Founded: 1988
Employees: 6
Industries: Consumer Electronics, Household Appliances (White Goods), Telecommunications, Smart Home, B2B Telephone Systems, Photovoltaics

01
Consultation
02
Sale
03
Delivery
04
Installation/Set-up
05
Repair and Maintenance

Services

BER

Consultation and Sales

Individual consultation on electronics, household appliances and telecommunications, including tariff advice and financing.

MONT

Installation and Set-up

Connection and commissioning of electrical appliances, satellite installation and networking on-site at the customer's premises.

REP

Repair and Maintenance

Workshop and master craft service for consumer electronics, household appliances and multimedia. Also for devices from other specialist stores.

TKA

Telephone Systems for Businesses

Consultation, set-up and upgrading of analogue, ISDN and VoIP telephone systems for B2B customers.

Photovoltaics

Planning and installation of photovoltaic systems for sustainable power generation.

Location

Herzberg

Retail store with workshop and service

Product Range

**Miele WWA 120 WCS Washing Machine**Retail · White Goods

**Built-in Cooker Set with Induction Hob**Retail · Household Appliances

**Miele Guard S1 Vacuum Cleaner**Retail · Household Appliances

Inside the production

Industries

Consumer ElectronicsHousehold Appliances (White Goods)TelecommunicationsSmart HomeB2B Telephone SystemsPhotovoltaics

Additional services

ConsultationDeliveryInstallation/Set-upSet-upRepair and MaintenanceDisposalWertgarantie (Electronics Insurance)Telephone Systems for Businesses (Consultation and Installation)PhotovoltaicsFinancingTariff AdviceTelekom Partner (Landline, Mobile, Internet, MagentaTV)Satellite InstallationNetworkingDevice CheckTrade-inLoan Device ServiceClick & Collect

Reference customers

Deutsche Telekom (Exclusive Partner since 2009)Electronic Partner (EP: eG Membership)

Company History

1988
Opening of the store by Fred Pahl on 1 April with one employee on 25 square metres.
1995
Conversion of the store to 46 square metres.
1999
Relocation to the current 160 square metres.
2009
EP:Pahl becomes an exclusive partner of Telekom with all services.
2014
Last conversion of the retail store.