IT services and network management: repair, IT outsourcing, server administration and welding of optical cables.
ERSTE IT HILFE
1100 ViennaNew on Amplifa
About us
ERSTE IT HILFE is an IT services company based in Vienna that serves private customers and businesses. Its service portfolio includes the repair of computers, laptops, printers, tablets and mobile phones, computer speed optimization, data recovery and data backup, as well as the installation of camera systems. For corporate clients, the company acts as an external IT department handling network and server management (physical and virtual), IT outsourcing, network and WLAN security, structured cabling and cloud solutions. A specialty is the setup and installation of optical networks, including the welding (fusion splicing) of fiber optic cables with certified equipment and automatic measurement of the splice parameters. The team draws on more than 30 years of international experience from operations in Austria and Europe and, according to the company, manages more than 1,600 computers. Service hours are on working days from 08:00 to 18:00 or by appointment; if required, service is provided directly at the customer's premises.
- Site
- Vienna
- Processes
- Computer repair / service, Laptop repair, Printer repair, Mobile phone repair, Tablet repair, Welding of optical cables, Setup and installation of optical networks, Implementation of structured cabling
- Materials
- Fiber optic (optical cables)
- Industries
- IT services, IT outsourcing, Network management, Repair of computers, laptops, printers and mobile phones, Fiber optic technology
- 01
Analysis and diagnostics (free initial analysis for new corporate clients)
- 02
Quotation and contract (per-minute rate for contract customers)
- 03
Implementation (repair, installation, cabling, fiber optic welding)
- 04
Operation and administration (network, server and computer management)
- 05
Documentation and reporting
Processes and technologies
Fiber optic (optical cables)
Welding and installation of optical networks for businesses and private users.
Locations
1100 Vienna
ATBusiness office and service location
- Materials
- Fiber optic (optical cables)
- Certified optical cable welding device (automatic measurement of splice parameters)
Services
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Computer repair / serviceAssembly | – | – | – | – | – |
| Laptop repairAssembly | – | – | – | – | – |
| Printer repairAssembly | – | – | – | – | – |
| Mobile phone repairAssembly | – | – | – | – | – |
| Tablet repairAssembly | – | – | – | – | – |
| Welding of optical cablesJoining | – | – | – | – | Fiber optic (optical cables) |
| Setup and installation of optical networksEngineering | – | – | – | – | Fiber optic (optical cables) |
| Implementation of structured cablingEngineering | – | – | – | – | – |
| Data recovery / data backupEngineering | – | – | – | – | – |
| Network and server administration (physical and virtual)Engineering | – | – | – | – | – |
| IT outsourcing / computer managementEngineering | – | – | – | – | – |
| Setup of home and corporate networks incl. WLAN securityEngineering | – | – | – | – | – |
| Installation of camera systems (visual protection of premises)Engineering | – | – | – | – | – |
1 Anlagen & Maschinen
| Machine | Manufacturer / model | Quantity | Working area | Year built | Site |
|---|---|---|---|---|---|
| Certified optical cable welding device (automatic measurement of splice parameters) | – | – | – | – | 1100 Vienna |
Additional services