Repair of smartphones and tablets in five stores in the Celle region as well as distribution of mobile and fixed-line offerings
Fernseh Hartung – Doc Smartphone der Store
Bergen (Sülze) · Bergen · Winsen (Aller) · Lachendorf · HermannsburgNew on Amplifa
About Doc Smartphone
Doc Smartphone der Store is a service company of the sole proprietorship Fernseh Hartung based in Bergen (Celle district, Lower Saxony). The company operates five of its own stores in Sülze, Bergen, Winsen (Aller), Lachendorf and Hermannsburg as well as a network of drop-off points in northern Germany that forward devices to the workshop. The core service is the repair of defective smartphones and tablets of all brands and manufacturers – including replacement of battery, display glass, touchscreen, display frame, back cover, main and front camera as well as USB port, charging connector and headphone jack. In addition, software recovery, software updates, treatment of water damage and repair of notebooks and PCs are offered. The company also sells smartphones, tablets and accessories, brokerage offerings for mobile, DSL, fibre optic and fixed-line services as well as extended warranty services from WERTGARANTIE.
- Site
- Bergen
- Processes
- Smartphone/tablet repair (battery, display glass, touchscreen, display frame, back cover,, Software recovery and software update, Water damage rectification, Repair of notebooks and PCs, Smartphone and tablet repair (battery, display glass, touchscreen, display frame, back cover,, Water damage treatment, Wertgarantie sales (WERTGARANTIE), Mobile, DSL, fibre optic and fixed-line offerings
- Materials
- Smartphone and Tablet Repair, Software Service, Water Damage Treatment, Notebook and PC Repair
- Certificates
- WERTGARANTIE sales
- Industries
- Telecommunications, Retail (Electronics/Mobile), Repair Services
- 01
Device intake at store or drop-off point
- 02
Fault diagnosis
- 03
Repair in the workshop
- 04
Software check and function test
- 05
Handover of device to the customer
Services and Components
Smartphone and Tablet Repair
Replacement of battery, display glass, touchscreen, display frame, back cover, cameras and connectors of all brands.
Software Service
Software recovery and software updates for mobile devices.
Water Damage Treatment
Treatment of devices with liquid damage.
Notebook and PC Repair
Repair services for computers and notebooks.
Our Stores
Sülze
DEFernseh Hartung Bergen-Sülze, store and workshop
Bergen
DEVodafone Store Bergen, store
Winsen (Aller)
DEVodafone Store Winsen, store
Lachendorf
DETelekom & Vodafone Store, store
Hermannsburg
DEDOC Smartphone der Store, store
Repaired Components
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Smartphone/tablet repair (battery, display glass, touchscreen, display frame, back cover,Assembly | – | – | – | – | – |
| Software recovery and software updateAssembly | – | – | – | – | – |
| Water damage rectificationAssembly | – | – | – | – | – |
| Repair of notebooks and PCsAssembly | – | – | – | – | – |
Additional services
Service Quality
The stores provide personal on-site advice; repairs are carried out in the company's own workshop, and drop-off points ensure safe device transfer.
| Evidence | Sülze | Bergen | Winsen (Aller) | Lachendorf | Hermannsburg |
|---|---|---|---|---|---|
| WERTGARANTIE sales |