Online retailer for printer consumables such as toner, ink cartridges, ribbons and maintenance parts.

Frager GmbH

Bad Bentheim (DE)New on Amplifa

Founded

25+ yearsExperience in printer consumables

10,000+Products in the range

500,000+Customers

About ABCtoner

Frager GmbH operates an online shop for printer consumables under the ABCtoner brand, headquartered in Bad Bentheim. The range comprises more than 10,000 products, including original toner and compatible alternatives under the in-house brands ABC and Colori for laser and LED printers, ink cartridges, imaging drums, waste toner containers, fuser units, typewriter ribbons as well as ribbons for matrix printers, cash registers and typewriters. Products are offered for printer brands such as Brother, HP, Canon, Epson, Kyocera, Lexmark, OKI, Ricoh, Samsung and Xerox. The company has more than 25 years of experience in printer consumables and serves private and business customers as well as schools, authorities, medical practices and resellers. Items in stock are shipped within 24 hours; delivery is made to 27 European countries.

Site: Bad Bentheim
Processes: Personal consultation (telephone, e-mail, contact form), Customer service for selection, error messages and complaints, Shipping of in-stock items within 24h, Complaint and returns processing (response usually within 1 business day), 5-year warranty on Colori Premium products, 3-year warranty on ABC Eco compatible goods (according to the OKI website), Coverage for chip/firmware updates (Colori Premium), Assumption of liability for demonstrably caused printer damage
Materials: ABC Eco (compatible products), Colori Premium (compatible products), Original products
Certificates: ISO 9001
Industries: Printer consumables / E-commerce, Private households and home office, Companies and offices, Schools and authorities, Medical practices and law firms, Retail/resellers

01
Product selection and quality inspection of manufacturers
02
Warehousing
03
Online sales and personal consultation
04
Shipping within 24h (items in stock)
05
Complaint and returns processing

Range & Product Features

ABC Eco

ABC Eco (compatible products)

Price-oriented variants for everyday printing needs with a 3-year warranty.

Colori Premium

Colori Premium (compatible products)

Quality line with selected components, a 5-year warranty and coverage for chip/firmware updates.

OEM

Original products

Original consumables from the respective printer manufacturers for customers who prefer OEM goods.

Locations

Bad Bentheim

Headquarters / Shipping / Returns Department

Industries

Printer consumables / E-commercePrivate households and home officeCompanies and officesSchools and authoritiesMedical practices and law firmsRetail/resellersRetail, hospitality, logistics, industry (ribbons)Schools and authorities/administrationsDealers/resellers

Additional services

Personal consultation (telephone, e-mail, contact form)Customer service for selection, error messages and complaintsShipping of in-stock items within 24hComplaint and returns processing (response usually within 1 business day)5-year warranty on Colori Premium products3-year warranty on ABC Eco compatible goods (according to the OKI website)Coverage for chip/firmware updates (Colori Premium)Assumption of liability for demonstrably caused printer damage

Warranty & Customer Service

Customers receive personal support with product selection, error messages and complaints; complaint matters are usually processed within one business day. A voluntary 5-year warranty applies to Colori Premium products and a 3-year warranty to ABC Eco products.

Evidence	Bad Bentheim
ISO 9001

History

More than 25 years of experience in printer consumables (company's own statement)