Sales and installation of heat pumps as well as remote maintenance of heating systems
Fuchs Group GmbH
Bergkamen-OberadenNew on Amplifa
About Fuchs Wärmepumpen
Fuchs Group GmbH operated as a heat pump provider active nationwide across Germany. According to its own statements, its range of services included telephone consultation, sales of heat pumps, their installation, remote maintenance of the heating system, and extension of the manufacturer's warranty to up to 20 years. According to a test report from 2024, the consultation service was provided exclusively by telephone, without video calls or the sending of images. The company's registered office is listed as Bergkamen-Oberaden in North Rhine-Westphalia. Manufacturing processes, materials or production capacities are not documented in the available sources, as it is not a manufacturing operation. Since September 2025, reports of poor reachability and criticism from customers have been accumulating; as of October 2025, the company website was offline.
- Site
- Bergkamen
- Processes
- Consultation (by telephone, without video calls/images), Sales of heat pumps, Installation of the heat pump, Remote maintenance of the heating system, Warranty extension to up to 20 years
- Certificates
- ISO 9001
- Industries
- Building Services Engineering, Energy Technology, Heating/Heat Pumps
Location
Bergkamen-Oberaden
DECompany location
Industries
Additional services
Quality and Warranty
Offers reportedly included a warranty extension to up to 20 years according to the company's own statements. Verified certificates are not available.
| Evidence | Bergkamen-Oberaden |
|---|---|
| ISO 9001 |
History
- 2024
Rated positively in the heat pump provider test by home&smart (March 2024); the test was based on consultation, sales, installation and remote maintenance.
- 2025
Since September 2025, increasing criticism on review platforms and poor reachability; the website was offline as of October 2025.