Customer service for household appliances, TV and satellite systems in the Lower Rhine and Ruhr region
FÜD Elektronik GmbH
DuisburgNew on Amplifa
About FÜD Elektronik GmbH
FÜD Elektronik GmbH is a customer service and repair company for household appliances and consumer electronics based in Duisburg. Its range of services includes the repair and maintenance of large household appliances such as washing machines, dryers, dishwashers, electric stoves as well as refrigerators and freezers of all brands, the servicing and new installation of TV and satellite systems, as well as consulting, sales, delivery, installation and connection of new appliances including disposal of old appliances. A core element of the offering is subscription-based maintenance contracts, within which repair services, spare parts and loaner appliances are provided at no additional cost. The field service covers a catchment area from the Lower Rhine to the Ruhr region, including Düsseldorf, Mönchengladbach, Krefeld, Essen, Oberhausen, Mülheim and Moers. Founded over 50 years ago in Mönchengladbach, the company operates as a GmbH with a repair workshop on Römerstraße in Duisburg.
- Site
- Duisburg
- Processes
- Repair & maintenance of large household appliances, Installation & new installation of TV and satellite systems, Installation and connection of new appliances incl. disposal of old appliances, Repair of household appliances, Maintenance with maintenance contracts (subscription basis), Fault diagnosis for all brands, Consulting & sales of freestanding/built-in appliances, Delivery, installation and connection of new appliances
- Industries
- Household appliance customer service, Consumer electronics (TV/satellite)
- 01
Appointment scheduling by phone or online
- 02
Fault diagnosis on site or in the workshop
- 03
Repair or maintenance
- 04
Consulting, sales, delivery, installation and disposal for new appliances
Locations
Duisburg
DEHeadquarters and repair workshop
Appliances in Customer Service
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Repair & maintenance of large household appliancesAssembly | – | – | – | – | – |
| Testing | – | – | – | – | – |
| Installation & new installation of TV and satellite systemsAssembly | – | – | – | – | – |
| Installation and connection of new appliances incl. disposal of old appliancesAssembly | – | – | – | – | – |
| Engineering | – | – | – | – | – |
Additional services
History
Foundation of FÜD Elektronik GmbH, initially in Mönchengladbach
- heute
Subscription-based maintenance contracts continue to be offered; catchment area Lower Rhine and Ruhr region