Full-service provider of metering services, switching management and end-customer support for energy suppliers.
GfM Gesellschaft für Messdienstleistungen mbH
Cologne-DeutzNew on Amplifa
About GfM
GfM Gesellschaft für Messdienstleistungen mbH, based in Cologne, is a full-service partner for energy supply companies and supports several hundred thousand end customers on behalf of its clients. Founded in 2013, the company operates in the fields of metering services, switching management and end-customer support, mainly for energy suppliers active nationwide. Its service portfolio includes advising prospective customers, guiding them through the switching process, end-customer support as a contact available around the clock, energy data management, and consumption billing including receivables management. Around 200 employees now work at the Cologne-Deutz site. In addition to energy suppliers, insurance companies and financial service providers are also target groups of the company; together with partner firms, GfM is also active internationally. Processes are continuously evaluated and flexibly adapted in consultation with customers; results are communicated transparently through real-time reporting.
- Site
- Cologne
- Processes
- Metering Services, Switching Management, End-Customer Support, Energy Data Management, Consumption Billing, Receivables Management, Customer Consultation, Real-Time Reporting
- Materials
- Metering Services, Switching Management, Energy Data Management, Consumption Billing, End-Customer Support
- Certificates
- Quality-assurance processes, Knowledge management systems, Real-time reporting
- Founded
- 2013
- Employees
- approx. 200
- Industries
- Energy Supply, Insurance, Financial Services
- 01
Customer consultation for prospective end customers
- 02
Switching management
- 03
End-customer support
- 04
Energy data management
- 05
Consumption billing
- 06
Receivables management
- 07
Real-time reporting
Services
Metering Services
Handling of metering services for energy supply companies.
Switching Management
Guiding end customers through the complete switching process.
Energy Data Management
Recording and administration of energy data for the customer accounts under management.
Consumption Billing
Billing of energy consumption including receivables management.
End-Customer Support
Contact available around the clock for the end customers of the clients.
Locations
Cologne-Deutz
DEOffice building with sales, customer service and administration
Service Areas
Inside the production
Industries
Additional services
Quality
GfM implements quality-assurance processes into its corporate structure, uses knowledge management systems, regular coaching and training, and communicates results transparently through real-time reporting.
| Evidence | Cologne-Deutz |
|---|---|
| Quality-assurance processes | |
| Knowledge management systems | |
| Real-time reporting |
History
- 2013
Company launched in Cologne; today around 200 employees work at the Deutz site.