Distribution and service of dental products, equipment and digital solutions for practices and laboratories in Austria
Henry Schein Dental Austria GmbH
Vienna (headquarters) · Graz · Innsbruck · LinzNew on Amplifa
About Henry Schein Dental Austria
Henry Schein Dental Austria GmbH, headquartered in Vienna, is part of Henry Schein, Inc. (Nasdaq: HSIC), an international distributor of healthcare products founded in 1932 in Queens, New York, with headquarters in Melville, NY. In Austria, the GmbH distributes a portfolio of more than 300,000 branded and private-label products for dentists, dental laboratories, specialist physicians and medical facilities – from treatment units, X-ray devices and hygiene equipment to CAD/CAM systems and software (Henry Schein One / power.dent), instruments and consumables. The range of services includes consulting, practice outfitting, technical customer service, maintenance contracts, the digital service platform ServiceFirst (24/7), Marketing Services as well as training courses in the company's own auditorium. At four locations in Vienna, Graz, Innsbruck and Linz, the company operates dental experience worlds with furnishing concepts and training rooms. Henry Schein Dental Austria has been certified to DIN EN ISO 13485 since June 2007 and employs around 120 staff in Austria. In-house manufacturing depth as a manufacturer is not documented; the company operates as a sales and service organization.
- Site
- Vienna
- Processes
- Consulting for practices and laboratories, Technical customer service across all of Austria, ServiceFirst (digital service/ticket platform, 24/7), Maintenance contracts, Marketing Services (with agency vorauerfriends): corporate identity, business stationery, Software (Henry Schein One / power.dent), CAD/CAM support, Equipment exchange
- Materials
- Dental Equipment and Treatment Units, CAD/CAM Systems, Practice Software (Henry Schein One / power.dent)
- Certificates
- DIN EN ISO 13485:2003, ISO 13485
- Founded
- 1932 (Henr
- Employees
- approx. 120 (Austria
- Industries
- Dentistry (practices and laboratories), Medicine/Specialist Physicians, Healthcare
- 01
Procurement from more than 3,200 suppliers (group level)
- 02
Storage in centralized, automated distribution centers
- 03
Distribution via online shop and field sales force
- 04
Consulting, practice outfitting and CAD/CAM support
- 05
Technical customer service and maintenance
- 06
Marketing Services and training courses
Products & Services
Dental Equipment and Treatment Units
Treatment units, hygiene equipment, X-ray devices and instruments for practices and laboratories.
CAD/CAM Systems
Digital impressions and CEREC chairside solutions including hotline and support.
Practice Software (Henry Schein One / power.dent)
Software for practice management, service and appointment scheduling.
Locations
Vienna
ATHeadquarters and distribution center
- Dental experience world
- Auditorium for training courses
- Customer Service Center
Graz
ATBranch office
Innsbruck
ATBranch office
Linz
ATBranch office
Product Range
Inside the production
Industries
Additional services
Quality
Henry Schein Dental Austria has been certified to DIN EN ISO 13485 in all areas of activity since June 2007; a delivery reliability of over 99% and next-day delivery complement the quality promise.
| Evidence | Vienna | Graz | Innsbruck | Linz |
|---|---|---|---|---|
| ISO 13485 |
History
- 1932
Henry and Esther Schein found the company as a pharmacy counter business in Queens, New York
- 1990
Start of European activities in the Netherlands, followed by the UK and Spain
- 1995
Conversion of Henry Schein into a publicly traded corporation
- 2004
Inclusion of the group in the Fortune 500
- 2005
Henry Schein Dental Austria makes its first official appearance at the Vienna International Dental Show (WID)
- 2007
Certification to DIN EN ISO 13485 in all areas of activity