Wholesale of medical devices as well as technical service for practices and healthcare facilities in Austria

Henry Schein Medical Austria GmbH

Vienna (Schönbrunner Straße 297, 1120)New on Amplifa

1979Founded (as “Heiland”)

1999Merger with Henry Schein

ViennaLocation

About Henry Schein Medical Austria

Henry Schein Medical Austria GmbH is a wholesaler of medical devices based in Vienna. The company was founded in 1979 by Christa Friedl and Peter Friedl under the company name “Heiland” and has since supplied office-based physicians and other professional circles in healthcare in Austria. After merging with Henry Schein in 1999, the company was renamed “Henry Schein”. The product range covers practice supplies, consumables, laboratory supplies, diagnostics and natural remedies, complemented by a private-label line. Through a technical service, the company offers safety and metrology checks (STK/MTK), repairs, maintenance, installation and training on medical devices as well as remote support. The company is certified according to DIN EN ISO 13485:2016 and states batch and serial numbers on invoices and delivery notes for traceability. Delivery takes place throughout Austria, usually within 1–2 working days.

Site: Vienna
Processes: Technical service (STK, MTK, repairs, maintenance), Device inspection according to plan, Maintenance agreement with reminder service, Remote maintenance / remote service, Installation and training on medical devices, Probe analysis, probe reprocessing and repair (incl. TEE probes), Field sales / personal consulting, Leasing
Certificates: ISO 13485:2016
Founded: 1979
Industries: Physicians / office-based professionals, Hospitals / university hospitals, Care facilities, Pharmacies, Medical care centers (MVZ), Physiotherapy & osteopathy

01
Purchasing / procurement of medical devices and consumables
02
Warehousing and picking
03
Distribution via online shop, field sales and consulting
04
Delivery throughout Austria (GLS)
05
Technical service (STK, MTK, repairs, maintenance, remote support)
06
Returns service

Locations

Vienna

Head office / Sales

Product Areas

**Patient documents**Consumables · Medical practice

**Examination gloves**Consumables · Healthcare facilities

**Injection plasters**Consumables · Medical practice

**Hand disinfection**Disinfection & Hygiene · Practices

**Cellulose swabs**Consumables · Medical practice

**Protective covers for ultrasound probes**Consumables · Sonography

Inside the production

Industries

Physicians / office-based professionalsHospitals / university hospitalsCare facilitiesPharmaciesMedical care centers (MVZ)Physiotherapy & osteopathyFire departments / emergency servicesPharmaceutical industryLaboratoryVeterinarianNaturopaths / natural remedies

Additional services

Technical service (STK, MTK, repairs, maintenance)Device inspection according to planMaintenance agreement with reminder serviceRemote maintenance / remote serviceInstallation and training on medical devicesProbe analysis, probe reprocessing and repair (incl. TEE probes)Field sales / personal consultingLeasingCustomer premium programReturns serviceSpecial-item salesPrivate-label products (Henry Schein private label)Shop-in-shop for specialist areasBatch/serial number statement on invoices (traceability)

Quality & Certification

Henry Schein Medical Austria is certified according to DIN EN ISO 13485:2016 (DQS). For batch-relevant items, batch designations and expiry dates, and for devices serial numbers, are stated on invoices and delivery notes to ensure traceability within customers' quality management systems.

Evidence	Vienna
ISO 13485:2016

History

1979
Founded by Christa Friedl and Peter Friedl under the company name “Heiland”
1982
First Heiland catalog in Austria sent to office-based physicians
1995
Parent company Henry Schein, Inc. converted into a public limited company
1999
Merger with Henry Schein; renaming from “Heiland” to “Henry Schein”
2022
Parent company Henry Schein, Inc. reached revenue of USD 12.6 billion