ICT system house and managed service provider for IT infrastructure, telephone systems, server technology and video surveillance
HITKO® Systemhaus GmbH
Plettenberg · Hagen · Ratingen (Düsseldorf)New on Amplifa
About HITKO
HITKO® Systemhaus GmbH, based in Plettenberg, is an ICT system house and managed service provider for small and medium-sized businesses. Its portfolio includes IT services, telecommunications with local and cloud-based telephone systems for 1 to 500 subscribers, VoIP, server technology and virtualization (Microsoft Hyper-V, VMware, TERRA/Wortmann), IT security with firewall and antivirus, network concepts for LAN, WLAN, VLAN and DMZ, as well as video surveillance with IP cameras including recording and mobile access. In addition, the company offers data management, IT and telecom relocations, web projects, web hosting and telephone cost optimization. Around 60 percent of customers come from the services and medical sectors, about 40 percent from retail and industry. In addition to its headquarters in Plettenberg (350 m²), HITKO operates locations in Hagen and Ratingen; its service-oriented 24/7 operation by agreement primarily targets customers in the Märkisches Kreis, Sauerland, Ruhr region and Rhineland.
- Site
- Plettenberg
- Processes
- ICT system house / managed service provider, IT services, Telephone systems (telecom) local and cloud (1–500 subscribers), VoIP, Server technology & virtualization (Microsoft Hyper-V, VMware, TERRA/Wortmann), Firewall, antivirus, Networks (LAN, WLAN, VLAN, DMZ), Video surveillance (IP cameras)
- Materials
- Telephone systems (local & cloud), Server technology & virtualization, Network technology, Video surveillance
- Certificates
- Securepoint CERT+ Partner / IT security management, Securepoint CERT+ Partner (IT security management)
- Founded
- 2014
- Employees
- 12
- Industries
- Retail & industry (~40% of customers), Service providers & medical (~60% of customers), Small and medium-sized enterprises
- 01
Needs analysis and consulting
- 02
Conceptual design of IT/telecom infrastructure
- 03
Procurement of hardware and software
- 04
Installation and configuration
- 05
Maintenance and managed services
- 06
Support (24/7 by agreement)
Services & Technologies
Telephone systems (local & cloud)
Systems for 1 to 500 subscribers, including AGFEO, Atos Unify, Starface, 3CX and easybell, with VoIP and CTI.
Server technology & virtualization
Servers and virtualization with Microsoft Hyper-V and VMware, recommendation portfolio of Wortmann AG (TERRA).
Network technology
Concepts for LAN, WLAN, VLAN and DMZ including cabling, switches, routers and network cabinets.
Video surveillance
IP camera solutions with motion detection, recording and mobile access, including Mobotix and ABUS.
Locations
Plettenberg
DEHeadquarters
- Service and customer offices in the Köbbinghausen industrial park (350 m²)
Solutions & Projects
Inside the production
Industries
Additional services
Reference customers
Quality & Certification
Employees receive ongoing training and certification. Managing Director Patrick Hayduk is a Securepoint CERT+ auditor for IT security management; quality manager Christian Waldau is an auditor for ISO/IEC 9001, 20000-1 and 27001.
| Evidence | Plettenberg |
|---|---|
| Securepoint CERT+ Partner (IT security management) |
History
- 2002
Patrick Hayduk begins working in the ICT sector; sales of AGFEO products
- 2012
Obtained trainer qualification (Ausbilderschein) at the SIHK
- 2014
Founding of HITKO® IT + Kommunikation
- 2015
Registered Gigaset pro partner
- 2017
Hiring of the second service technician
- 2018
Hiring of the third service technician
- 2019
Hiring of the first office employee and the fourth service technician
- 2020
Move to new premises in the Köbbinghausen industrial park (350 m²); further team growth
- 2021
Renaming to HITKO® Systemhaus GmbH as of 01.01.2021