Photovoltaic system house with digital remote maintenance and after-sales service for PV and storage systems
innowatt24 GmbH & Co. KG
Oderstraße 56, 14513 TeltowNew on Amplifa
About innowatt24
innowatt24 is a photovoltaic system house based in Teltow near Berlin. The company plans photovoltaic systems with and without battery storage digitally up to turnkey handover; nationwide installation including electrical connection is carried out by qualified partner master electrician companies. Another focus is digital service for existing systems: via a secure online connection, operating data is read out in real time, output, state of charge and energy flow are monitored, error codes are classified and software and firmware updates are carried out – brand-independent and also for systems not installed by innowatt24. For electrical trade businesses, solar technicians and installation companies, there is a paid expert partner service with error code analysis, parameterization of inverters, storage systems and energy management systems as well as telephone support during service assignments; focuses are systems from RCT Power, Fox ESS and Fronius. The offering is complemented by service subscriptions (SolarCare), digital system analysis, orientation consulting, distribution of go-e wallboxes and financing brokerage via dfp Deutsche Finanzierungs Partner GmbH.
- Site
- Teltow
- Processes
- Remote maintenance of photovoltaic systems (digital system monitoring, remote diagnosis,, Digital PV initial assessment (remote examination of a specific error case by a service technician), Digital system analysis (comprehensive system check of PV and storage systems based on documents,, PV expert partner service (technical after-sales service for electricians, solar technicians and, Planning of photovoltaic systems (digital planning up to turnkey handover, with or without, Nationwide installation of PV systems incl. electrical connection (by qualified, Personal orientation consulting for PV, storage, wallbox, heat pump and self-consumption, Support for go-e Controller (PV surplus charging, dynamic load management, energy monitoring)
- Materials
- Photovoltaic System Technology, Wallboxes and Energy Management
- Certificates
- External data protection officer, GDPR-compliant, encrypted remote maintenance
- Industries
- Photovoltaics, Energy storage, E-mobility / charging infrastructure, Energy consulting / energy management, Electrical trade businesses (B2B service), Customer segments: private customers, commercial, operators of existing PV
- 01
Consulting and orientation consulting
- 02
Digital planning of the PV system
- 03
Quotation and financing brokerage (dfp)
- 04
Brokerage of installation to partner master electrician companies
- 05
Commissioning and handover
- 06
Digital system monitoring and remote maintenance
- 07
Expert partner service and service coordination of on-site assignments
Services and Systems
Photovoltaic System Technology
Planning and service for PV systems with inverters, battery storage and monitoring, especially from the manufacturers RCT Power, Fox ESS and Fronius.
Wallboxes and Energy Management
Distribution and support of go-e Chargers and go-e Controllers for PV surplus charging and dynamic load management.
Locations
Teltow
DEBranch office, administration and digital service
- Ticket system for service cases
- Remote maintenance platform for secure online connection to PV systems
- Monitoring and analysis tools
Services
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Remote maintenance of photovoltaic systems (digital system monitoring, remote diagnosis,Testing | – | – | – | – | – |
| Digital PV initial assessment (remote examination of a specific error case by a service technician)Testing | – | – | – | – | – |
| Digital system analysis (comprehensive system check of PV and storage systems based on documents,Testing | – | – | – | – | – |
| PV expert partner service (technical after-sales service for electricians, solar technicians andEngineering | – | – | – | – | – |
| Planning of photovoltaic systems (digital planning up to turnkey handover, with or withoutEngineering | – | – | – | – | – |
| Nationwide installation of PV systems incl. electrical connection (by qualifiedInstallation | – | – | – | – | – |
| Personal orientation consulting for PV, storage, wallbox, heat pump and self-consumptionEngineering | – | – | – | – | – |
| Support for go-e Controller (PV surplus charging, dynamic load management, energy monitoring)Installation | – | – | – | – | – |
Additional services
Reference customers
Quality and Data Protection
All services are documented without gaps; data transmission during remote maintenance is GDPR-compliant and encrypted. An external data protection officer (P-Data GmbH) has been appointed for data protection.
| Evidence | Teltow |
|---|---|
| External data protection officer | |
| GDPR-compliant, encrypted remote maintenance |