IT service provider for consulting, support, maintenance and digitalization from Dornach near Aschheim near Munich

ITSystemdoctor, Inh. Tim Naujoks

Dornach near AschheimNew on Amplifa

Sole proprietorshipLegal form

1 employee (owner)Team

23 yearsOwner's professional experience in IT

Nationwide (Germany)Area of operation

About ITSystemdoctor

ITSystemdoctor is a sole proprietorship of Tim Naujoks based in Dornach near Aschheim in the east of Munich. The owner has 23 years of professional experience as an IT system administrator and IT project manager, including setting up and steering complex IT systems in an international environment. The range of services comprises five service categories: strategic IT consulting on software, hardware and infrastructure (including acquisition, expansion and migration), first- and second-level support, project support with analysis, solution scenario, implementation and documentation, as well as maintenance contracts that can be carried out weekly, monthly or quarterly. In addition, emergency, night and public holiday assignments as well as services relating to digitalization are offered. Services are provided by telephone, remotely or on site; billing is by the minute. Customers are private households, sole proprietors, small and medium-sized enterprises as well as corporations, including from the automotive trade, precision mechanics and mechanical engineering as well as from medicine and services. The company operates throughout Germany and is listed as a professional partner on MyHammer.de.

Site: Dornach near Aschheim
Processes: IT consulting (strategic consulting on software, hardware, IT infrastructure, acquisition,, First Level Support, Second Level Support, Project Support (analysis, solution scenario, implementation, documentation), Maintenance contracts/maintenance plans (weekly, monthly, quarterly), Emergency management (emergency, night, public holiday assignments), Digitalization, Remote support, telephone and on-site service
Materials: IT Consulting, First Level Support, Second Level Support, Project Support, Maintenance Contract, Emergency Management
Employees: 1 (owner, sole pro
Industries: Automotive trade, Precision mechanics/mechanical engineering, Medicine/dental practices, Services/retail, Small and medium-sized enterprises (SMEs), Private customers

01
Analysis and consulting
02
Support (first/second level)
03
Project support: solution scenario, implementation, documentation
04
Maintenance and emergency management

Services

BER

IT Consulting

Strategic consulting on software, hardware and IT infrastructure including acquisition, expansion and migration.

FLS

First Level Support

Fast help with standard requests, faults and solution implementation.

SLS

Second Level Support

Help with non-standard requests and more complex faults.

Project Support

Analysis, solution scenario, implementation and documentation of IT projects.

Maintenance Contract

Maintenance plans for the IT environment, weekly, monthly or quarterly.

Emergency Management

Emergency, night and public holiday assignments with a 100 % surcharge on the hourly rate.

Location

Dornach near Aschheim

Registered office

Industries

Automotive tradePrecision mechanics/mechanical engineeringMedicine/dental practicesServices/retailSmall and medium-sized enterprises (SMEs)Private customersSole proprietorsCorporationsHairdresser/salon

Additional services

IT consulting (strategic consulting on software, hardware, IT infrastructure, acquisition,First Level SupportSecond Level SupportProject Support (analysis, solution scenario, implementation, documentation)Maintenance contracts/maintenance plans (weekly, monthly, quarterly)Emergency management (emergency, night, public holiday assignments)DigitalizationRemote support, telephone and on-site serviceBilling by the minute

Reference customers

RT-Fahrzeugtechnik (Munich Milbertshofen)Karbach K. GmbH Precision Mechanics Concept-Machine System Engineering (Neubiberg)Zahnplanet – dental practice for childrenSassoon Salon MunichSportautohaus SchusterschitzMyHammer.de (professional partner)

Background

23 years of the owner's professional experience as an IT system administrator and IT project manager, including setting up and steering complex IT systems in an international environment