Provider of coffee supply for companies: fully automatic coffee machines on a rental model including service, bean delivery and telemetry.
Kaffee Partner GmbH
Osnabrück (DE) · Salzburg (AT) · Steinhausen (CH)New on Amplifa
About Kaffee Partner
Kaffee Partner is a provider specialized in coffee supply for companies, headquartered in Osnabrück. The company offers fully automatic coffee machines for offices, gastronomy, hotels, bakeries, trades and industry – from 20 to over 300 cups per day – on a rental or leasing model. Services include consulting and needs analysis, delivery, installation including VDE testing, maintenance and on-site fault resolution by around 150 salaried service technicians as well as telephone hotlines. Since 2011, the majority of the machines have been equipped with telemetry that enables remote maintenance, fill-level monitoring, consumption statistics and automatic reordering of coffee. The offering is complemented by the delivery of coffee beans, toppings, snack machines and, through the subsidiary welltec, water dispensers. More than 70,000 companies in the DACH region are served.
- Site
- Osnabrück
- Processes
- Rent/lease fully automatic coffee machines, Consulting and needs analysis, Delivery, installation and configuration, Installation incl. VDE testing, On-site maintenance and fault resolution, Service technician deployment (approx. 150 salaried technicians), Telemetry (remote maintenance, automatic coffee reordering), Coffee bean/topping delivery (subscription)
- Materials
- Fully automatic coffee machines, Industrial coffee machine TVB Classico, Snack vending machine Snack Amico, Water dispensers welltec, Telemetry
- Certificates
- TÜV customer satisfaction certification (overall grade good, 1.9), ISO certification (details not specified), TÜV customer satisfaction (grade 1.9), ISO certification
- Founded
- 1973
- Industries
- Offices & Service Providers, Gastronomy, Hotels, Bakeries/Bistros, Industry & Production/Shift Operation, Trade & SMEs
- 01
Consulting and needs analysis
- 02
Selection of the fully automatic coffee machine
- 03
Delivery, installation and configuration incl. VDE testing
- 04
Instruction and training
- 05
Maintenance, fault resolution and telemetry
- 06
Regular delivery of coffee beans and accessories (subscription)
Services & Products
Fully automatic coffee machines
Models such as Barista Compact, Barista Select, multiBona 3, Barista Suprema, Barista Duro and miniBona 2 for 20 to over 300 cups per day.
Industrial coffee machine TVB Classico
Bulk brewer for up to 2.2 liters of filter coffee in 7 minutes, suitable for production, shift operation and buffets.
Snack vending machine Snack Amico
Complementary vending machine range for snacks, sweets and beverages.
Water dispensers welltec
Water dispensers for companies via the subsidiary welltec.
Telemetry
Since 2011: remote maintenance, fill-level monitoring, consumption statistics and automatic coffee reordering.
Locations
Osnabrück
DEHeadquarters
Products & Machines
Inside the production
Industries
Additional services
Reference customers
Quality & Certification
Service quality was certified by TÜV with an overall grade of "good" (1.9); 87.6% of respondents are satisfied or very satisfied with the offering. Installation is performed including VDE testing; an ISO certification is also stated for the company.
| Evidence | Osnabrück | Salzburg | Steinhausen |
|---|---|---|---|
| TÜV customer satisfaction (grade 1.9) | |||
| ISO certification |
History
- 1973
Founded; over 50 years of experience as coffee specialists for companies since then.
- 2011
Introduction of telemetry for fully automatic coffee machines: remote maintenance, consumption data and automatic coffee reordering.
- 2021
Equipping of the business area of the RheinEnergie STADION of 1. FC Köln with 40 fully automatic coffee machines and a coffee bar.
- 2023
Dual leadership taken over by CEO Jörg Baumgart and CFO Roger Lang in November.