
KNAPP Smart Solutions develops and markets dispensing robots, software and services for pharmacies.

KNAPP Smart Solutions GmbH
Gelsenkirchen (Headquarters)New on Amplifa
Automation for Pharmacies
KNAPP Smart Solutions GmbH, based in Gelsenkirchen, specializes in automation solutions for pharmacies. Its core product is the R3000x dispensing robot, which handles automated storage and dispensing of medicines and shortens workflows behind the dispensing counter. The system comprises components such as conveyor-belt loading with package recognition (iScan 3.0), semi-automatic roller-shutter loading via a double roller shutter, a gripper with an optional second unit, freely positionable output stations, and Feeder OCR for fully automatic multi-product loading. The systems are complemented by software, personal consulting, training and a service network for maintenance. As early as 1995, the company developed the world's first dispensing robot for pharmacies (ApoStore); after rebranding, it now operates as KNAPP (Smart Solutions by KNAPP) and is part of the globally active KNAPP group with around 50 locations. Target customers are pharmacies in cities and rural areas with approximately 100 to 500 customers per day.
- Site
- Gelsenkirchen
- Processes
- R3000x dispensing robot for pharmacies, Automated storage and dispensing, Software, Service and maintenance network, Personal consulting and training
- Industries
- Pharmacies / Pharmacy
- 01
Engineering and product development
- 02
Manufacturing (Austria, KNAPP Group)
- 03
Sales and consulting
- 04
On-site installation at the customer
- 05
Software
- 06
Service and maintenance
Locations
Gelsenkirchen
DEHeadquarters, sales and service
- R3000x dispensing robot
- iScan 3.0 package recognition
- Feeder OCR
- Roller-shutter loading (double roller shutter)
System Components






Inside the production



Industries
4 Anlagen & Maschinen
| Machine | Manufacturer / model | Quantity | Working area | Year built | Site |
|---|---|---|---|---|---|
| Pharmacy dispensing robot | KNAPP R3000x | – | – | – | Gelsenkirchen (KNAPP Smart Solutions GmbH) |
| Package recognition (conveyor-belt loading) | KNAPP iScan 3.0 | – | – | – | – |
| Feeder OCR (fully automatic multi-product loading) | KNAPP Feeder OCR | – | – | – | – |
| Roller-shutter loading (semi-automatic, double roller shutter) | KNAPP | – | – | – | – |
Additional services
History
- 1995
Development of the world's first dispensing robot for pharmacies (ApoStore)
Rebranding: ApoStore becomes KNAPP (Smart Solutions by KNAPP); product portfolio with the R3000x