
Consulting, testing and training on usability and user experience for SMEs – a project of the University of Siegen.

Kompetenzzentrum Usability Siegen (KUSi) – Universität Siegen
Siegen (Kohlbettstraße 15) · Siegen (Fab Lab, Sandstraße 26)New on Amplifa
About the Usability Competence Center Siegen
The Usability Competence Center Siegen (KUSi) is a project of the University of Siegen funded by the Federal Ministry for Economic Affairs and Energy (BMWI). It supports small and medium-sized enterprises with all questions relating to the usability and user experience of software and hardware products. Its range of services includes usability consulting, usability tests and user studies such as user tests in the laboratory, contextual inquiry or diary studies, as well as training on usability methods. In addition, KUSi develops new, innovative methods and supporting tools, including the freely accessible Usability Methods Toolkit, an online collection of over 45 methods across the design phases from ideation to prototyping. The center is based at the Chair of Computer-Supported Cooperative Work and Social Media (CSCW) of Prof. Dr. Volkmar Pipek at the Institute of Information Systems and is part of the Siegen SME institute environment. Locations are Kohlbettstraße 15 in Siegen as well as the affiliated Fab Lab Siegen at Sandstraße 26.
- Site
- Siegen
- Processes
- Usability consulting for SMEs, Usability tests and user studies, Training on usability methods, Development of innovative methods and tools, Usability Methods Toolkit (online resource)
- Materials
- Usability Methods Toolkit, User Test in the Laboratory, Contextual Inquiry, Diary Study
- Industries
- SMEs with IT development, Software, Hardware, SME sector, SMEs in general
- 01
Consulting on usability and user experience
- 02
User studies and usability tests
- 03
Method development and tool development
- 04
Training for SMEs
Methods and Tools
Usability Methods Toolkit
Freely accessible online collection of usability methods for all design phases from ideation to prototyping.
User Test in the Laboratory
Laboratory-based test with representative users, observation via one-way mirror and recording for evaluation.
Contextual Inquiry
Combination of interviewing and observation in the real usage environment to capture the user context.
Diary Study
Collection of feedback on usage behavior over a defined period without a researcher present.
Locations
Siegen (Kohlbettstraße 15)
DEUsability Competence Center Siegen (KUSi), University of Siegen
Siegen (Fab Lab, Sandstraße 26)
DEFab Lab Siegen, host of the website and open workshop and maker space
Services


Inside the production


Industries
Additional services
History
- 2014
Presentation of the Usability Competence Center Siegen at World Usability Day Siegen on 13.11.2014
- 2015
Opening of KUSi on June 9 as a BMWI-funded project of the University of Siegen