Kontor Oberbayern GmbH

About Farben Kontor

Kontor Oberbayern GmbH operates under the Farben Kontor brand an online shop for paints, varnishes, anti-mould paints and related accessories, based in Peißenberg (Upper Bavaria). The product range includes interior and exterior paints, varnishes, wood preservatives, sprays, filler products, primers, road marking paint, swimming pool paint as well as products for combating mould, moss and algae, complemented by adhesives, cleaners, paint strippers and tools. In addition to its own Kontor brand, products from manufacturers such as Pufas, Jansen, Jaeger, Geiger Chemie, Henkel and Wilckens are distributed. The offer is aimed at DIY enthusiasts and end customers in the fields of renovation, mould remediation and car repair; according to the company, shipping takes place within Germany. The shop service includes customer advice on paint products, a structured RMA process for defective products and a newsletter. The company is registered as a GmbH; the managing director is Michael Heindl. In addition to trading, the company's activities include providing application information and working materials for renovation and remodelling projects in the residential sector.

Site

Peißenberg

Processes

Online Shop (E-Commerce), Customer Advice on Paint Products, RMA/Complaint Processing (Defective Product), Newsletter

Certificates

RMA/complaint process

Industries

Paints and Varnishes (Trade/E-Commerce), Building Materials Trade, DIY/Home Improvement, Mould Remediation, Car Repair

1. 01

   Product selection and range development

2. 02

   E-commerce distribution via online shop

3. 03

   Customer advice

4. 04

   Shipping

5. 05

   RMA/complaint processing

Locations

Peißenberg

DE

Headquarters / Online Shop

Product Areas

Inside the production

Service and Processing

Customer enquiries and defective products are handled via a structured RMA form with a reply and complaint number.