Management consultancy for AI-supported digital B2B sales, CRM and social media strategy

Kunden-Schmiede (Inhaber Olaf Lüling)

Wetter (Ruhr) · GevelsbergNew on Amplifa

BAFACertified consultants

Sole proprietorshipLegal form (Owner Olaf Lüling)

2Locations (Wetter, Gevelsberg)

GermanyCountry of delivery/service

About KundenSchmiede

Die Kunden-Schmiede is a management consultancy based in Wetter (Ruhr region) with an office in Gevelsberg that supports industrial companies as well as Christian organizations, publishers and institutes in building hybrid B2B sales systems. The range of services includes sales consulting, AI-supported digital sales systems, CRM and automation, social media strategy and content creation, as well as training and workshops. As certified BAFA consultants, the firm combines modern sales development with BAFA-funded subsidy programs. Owner Olaf Lüling, a trained toolmaker and mechanical engineering technician with many years of industry experience in research & development as well as sales and marketing, brings technical understanding of production, engineering and technical sales. The offering is complemented by the NetzwerkSchmiede, a local decision-maker round table for knowledge exchange, training and referral marketing. The company operates according to Christian core values and serves customers predominantly in Germany.

Site: Wetter
Processes: Sales consulting (hybrid B2B sales), AI-supported digital sales systems, CRM and automation, Social media strategy and content creation, Training and workshops, BAFA-funded sales consulting, NetzwerkSchmiede (knowledge exchange, referral marketing), Process development and company positioning
Materials: Sales consulting, AI-supported sales systems, Social media & content, BAFA funding consulting
Certificates: Certified BAFA consultants
Industries: Industrial companies, Christian organizations, publishers and institutes

01
Analysis of the company and its target groups
02
Sales strategy and process development
03
Building AI-supported digital sales systems (CRM, automation)
04
Social media strategy and content creation
05
Training and implementation
06
Accompaniment and networking (NetzwerkSchmiede)

Range of Services

Sales consulting

Development of hybrid B2B sales systems from strategy, processes and technology.

AI-supported sales systems

Use of AI, CRM and automation in technical sales.

Social media & content

Strategy, content creation and training for LinkedIn, Instagram and other platforms.

BAFA

BAFA funding consulting

Combining sales consulting with BAFA-funded subsidy programs.

Locations

Wetter (Ruhr)

Business address

Gevelsberg

Office

Services

**Management consultancy for AI-supported digital sales**Consulting · Industry and organizations

**NetzwerkSchmiede – knowledge exchange for decision-makers**Network · B2B

Inside the production

Industries

Industrial companiesChristian organizations, publishers and institutes

Additional services

Sales consulting (hybrid B2B sales)AI-supported digital sales systemsCRM and automationSocial media strategy and content creationTraining and workshopsBAFA-funded sales consultingNetzwerkSchmiede (knowledge exchange, referral marketing)Process development and company positioning

Reference customers

HÜMA | visuelles Marketing e. K.Steinconnector GmbHArtur Hübert Gebäudetrocknung e.K.Plock GmbHKST GmbHScafom-ruxESTB GmbHDr. Reinhold & PartnerPoly-Pack Verpackungs-GmbH & Co. KGKÜHNTEC

Quality & Certification

Die Kunden-Schmiede is certified as a BAFA consultant and advises on funding programs of the Federal Office for Economic Affairs and Export Control.

Evidence	Wetter (Ruhr)
Certified BAFA consultants

History

1991
Olaf Lüling as a toolmaker apprentice at the anvil – family tradition in the blacksmith trade
2015
Self-employed work for the presentation studio SOENNECKEN
2019
Focus on B2B sales and social media support for Christian organizations