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Teufel – Fertigung

Develops and sells speakers, soundbars and headphones via direct sales with its own repair service in Berlin.

Teufel Logo

Lautsprecher Teufel GmbH

Berlin · HamburgNew on Amplifa

BerlinHeadquarters

About Lautsprecher Teufel

Lautsprecher Teufel GmbH is a Berlin-based audio electronics company with direct sales through its own webshop as well as online marketplaces. The product range includes speakers for stereo and home cinema, soundbars, WLAN and Bluetooth speakers, headphones, as well as accessories and partner products; some of the products are THX-certified. The focus is on sales to end customers; orders are also possible as a business. The service offering includes an in-house repair workshop in Berlin, a service portal for returns, a 24/7 chatbot, and a contractual right of return with an 8-week trial listening period. Customers can collect online orders at Teufel Stores. Support pages are available in German, English, Dutch and Polish. No information on in-house production of components is available in the sources.

Site
Berlin
Processes
Customer service and repair service (own workshop), Trial listening with 8-week right of return, Service portal for self-service (returns), 24/7 chatbot support, B2B orders for companies possible, Collection of online orders at Teufel Stores
Industries
Speakers/audio electronics (B2C, direct sales e-commerce), B2B orders for companies possible
  1. 01

    Product development and sales via webshop

  2. 02

    Shipping and returns processing (Hamburg)

  3. 03

    Customer service and repair workshop (Berlin)

Locations

Standort Berlin

Berlin

DE

Headquarters / customer service with own repair workshop (no return address for goods)

Hamburg

DE

Warehouse (returns processing)

Products

Wireless remote control (Teufel soundbar)
Wireless remote control (Teufel soundbar)Accessories · Audio electronics
T6 subwoofer (rear side, connection diagram)
T6 subwoofer (rear side, connection diagram)Subwoofer · Home cinema

Inside the production

Teufel Support
Teufel Support

Industries

Speakers/audio electronics (B2C, direct sales e-commerce)B2B orders for companies possible

Additional services

Customer service and repair service (own workshop)Trial listening with 8-week right of returnService portal for self-service (returns)24/7 chatbot supportB2B orders for companies possibleCollection of online orders at Teufel Stores

History

  1. 2017

    CINEBAR 11 (2020) on sale during the period 2017 to early 2021

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