Service provider for elevator emergency calls: 24h emergency call center, connection service and components for elevator manufacturers and operators.
Notrufzentrale Behnke GmbH
66459 KirkelNew on Amplifa
About Notrufzentrale Behnke
Notrufzentrale Behnke GmbH (NZB), based in Kirkel (Saarland), has been a service provider for elevator emergency calls and elevator monitoring in Germany since 1997. The company complements the service portfolio of elevator manufacturers and elevator operators with standards-compliant elevator emergency calls, including nationwide emergency call readiness 24 hours a day, 365 days a year. The services include connection service including remote programming, monitoring of emergency call systems and routine tests, receipt and logging of emergency calls, alerting according to individual alarm plans, and optionally person release in cooperation with the security service provider Securitas. In addition, NZB supplies elevator emergency call components such as elevator emergency call telephones (AT2, AT6), cabin and voice modules, GSM and LTE gateways including SIM flat-rate, power supplies, cables and accessories. With the Behnke LTE kompakt gateway, the company offers a solution for upcoming changes in connection with Deutsche Telekom's 2G shutdown.
- Site
- Kirkel
- Processes
- Elevator emergency call 24h/365 days, Connection service incl. remote programming, Monitoring of emergency call systems and routine tests, Receipt and monitoring of emergency calls, Clear localization and seamless logging, Person release (with partner Securitas, optional), Technical hotline (24h), Delivery of elevator emergency call components
- Materials
- Connection Service, 24h Emergency Call Monitoring, SIM Flat-Rate & GSM/LTE Gateways, Person Release
- Certificates
- Emergency call readiness 24 h / 365 days, Routine tests every 3 days
- Founded
- 1997
- Industries
- Elevator manufacturers, Elevator operators
- 01
Consulting
- 02
Delivery of elevator emergency call components
- 03
Connection incl. remote programming
- 04
Monitoring of emergency call systems and routine tests
- 05
Emergency call receipt, localization and logging
- 06
Alerting according to alarm plan
- 07
Person release (optional, with Securitas)
Services & Products
Connection Service
Standards-compliant connection of common brands including complete remote programming of the emergency call system.
24h Emergency Call Monitoring
Around-the-clock monitoring of the emergency call systems with routine tests every three days and seamless logging.
SIM Flat-Rate & GSM/LTE Gateways
Preconfigured SIM cards and gateways as an independent connection when no analog connection is available.
Person Release
Nationwide release service around the clock in cooperation with Securitas.
Location
Kirkel
DEHeadquarters / Emergency Call Center
Components
Inside the production
Industries
Additional services
Reference customers
Availability & Monitoring
The emergency call center is staffed 24 hours a day, 365 days a year; all emergency calls are clearly localized and logged seamlessly. Routine tests of the emergency call devices are carried out every three days with notification in the event of malfunctions.
| Evidence | Kirkel |
|---|---|
| Emergency call readiness 24 h / 365 days | |
| Routine tests every 3 days |
Company History
- 1997
Foundation and start of the partnership for elevator manufacturers to implement independent elevator monitoring.
- 2024
Introduction of the Behnke LTE kompakt gateway as a solution for Deutsche Telekom's 2G shutdown (decommissioning of the 2G network from June 2028).