Olymp Handels GmbH

About Olymp Handels GmbH

Olymp Handels GmbH is a wholesale company based in Duisburg that distributes household goods, gift items, books and data media (DVD/CD) to business customers. The assortment includes, among other things, enamelled pots and containers, cast-iron cookers and grills (mangal, utschag), steam cookers, tea blends, calendars, textiles as well as cosmetic and dietary supplement brands. Distribution takes place via a B2B online shop, where prices are only visible after login, and via a pick-up warehouse in Duisburg, which is open Monday to Friday from 9 to 18 o'clock. In addition to its household and gift assortment, the company maintains a separate book warehouse on Ruhrorter Strasse. The website is available in German and Russian; orders for the individual product lines are taken by telephone via dedicated contact persons. Complaints are handled via a dedicated e-mail address.

Site

Duisburg

Processes

Wholesale (B2B shop, prices after login), Pick-up warehouse (Mon-Fri 9-18 o'clock), Complaint handling

Certificates

B2B login prices, Pick-up warehouse, Complaint handling

Industries

Household goods, Gift items, Books, DVD/CD

1. 01

   B2B online shop with login-based prices

2. 02

   Telephone order intake per product line

3. 03

   Picking and shipping

4. 04

   Pick-up warehouse in Duisburg (Mon-Fri 9-18 o'clock)

5. 05

   Complaint handling

Locations

Product Areas

Inside the production

Quality & Service

Complaints are handled via a dedicated e-mail address (reklamation@olymp48.de). The pick-up warehouse distribution allows customers to inspect the goods on site.