SENSE GmbH

About SENSE GmbH

SENSE GmbH, operating under the Thomas Aichinger CRM & AI brand, is a consulting company based in Düsseldorf that supports companies in building and optimizing CRM systems. Its range of services includes CRM consulting and tool selection, a CRM strategy sprint, system configuration and implementation, change management as well as data analysis, data migration and data warehouse solutions. Further focus areas are SQL database architecture, interface design, process optimization, automation and AI, plus the integration of CRM, ERP, PIM and webshop systems including user training and reporting. The consulting is deliberately tool-independent; the focus is on structure, data quality and a way of working that is applicable in day-to-day sales. Owner and managing director Thomas Aichinger has more than 20 years of experience with CRM and MarTech solutions and previously worked in retail, B2B sales and industry, as well as managing director of a marketing and sales agency. Reference customers include Amazon, C&A, Kaufland, Otto, Zalando and Zegna.

Site

Düsseldorf

Processes

CRM consulting, Tool selection, CRM strategy sprint (6 modules, 72 questions), CRM implementation and system configuration, Change management, Data analysis, data migration and data warehouse solutions, SQL database architecture and interface design, Process optimization, automation and UI design

Materials

CRM Strategy Sprint, Data Analysis and Migration, System Integration, AI and Automation

Industries

B2B midmarket, Industry, Retail, Agencies, SMEs and freelancers

1. 01

   CRM check

2. 02

   Initial consultation

3. 03

   CRM strategy sprint

4. 04

   Tool selection

5. 05

   System configuration and implementation

6. 06

   Training, operation and continuous development

Services and Methods

Location

Düsseldorf

DE

Headquarters / Consulting

Materials

CRM consulting, data, processes, AI

Consulting Fields

Inside the production