Repair and recommissioning of electronic devices for manufacturers, specialised retailers and end customers in Switzerland
Sertronics AG
Birmenstorf (Aargau), SwitzerlandNew on Amplifa
About Sertronics AG
Sertronics AG, headquartered in Birmenstorf in the canton of Aargau, is a private service provider specialising in the repair and recommissioning of electronic devices. Its offering covers household, consumer electronics, garden and IT products. Repairs are registered via an online service portal; authorised partners and specialised retailers have their own login area, complemented by a spare parts shop. According to its own statements, Sertronics is the largest privately operated repair centre in Switzerland. According to the company, its customers include countless brands and companies; customer reviews confirm, among others, repair and warranty processing for Philips as well as a former partnership with Canon. The company employs 51–200 staff and serves end customers exclusively via the service portal or through specialised retailers.
- Site
- Birmenstorf
- Processes
- Repair of electronic devices (household, consumer electronics, garden and IT products), Service portal for repair registration, Spare parts shop, Support for authorised partners and specialised retailers
- Certificates
- ISO 9001
- Employees
- 51–200
- Industries
- Maintenance of electronic and precision equipment, Consumer electronics, IT
- 01
Repair registration via service portal
- 02
Dispatch of the device or return via specialised retailer
- 03
Diagnosis and cost estimate
- 04
Repair or replacement
- 05
Return delivery to the customer
Locations
Birmenstorf
CHHeadquarters / Repair Centre
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Repair of electronic devices (household, consumer electronics, garden and IT products)Assembly | – | – | – | – | – |
Additional services
Reference customers
Quality and Service
Repairs, including warranty processing, are carried out via a structured service portal; the company has over 1'000 five-star ratings on Trustpilot. Certifications are not documented.
| Evidence | Birmenstorf |
|---|---|
| ISO 9001 |
History
Start of repairing electronic devices; active for around 20 years according to its LinkedIn profile
Exit from the partnership with Canon (according to a customer review)