STIEBEL ELTRON UK Ltd

About STIEBEL ELTRON

STIEBEL ELTRON is a family-owned company founded in 1924 by Dr. Theodor Stiebel, with its group headquarters in Holzminden. The company develops and produces air-to-water and brine-to-water heat pumps, domestic hot water heat pumps, instantaneous water heaters, hot water storage tanks, fresh water and heat interface units, and ventilation systems with heat recovery. Heat pumps have been manufactured since 1976; cumulatively, over 500,000 heat pumps have been produced. The group employs more than 4,000 staff worldwide and produces at sites in Germany (Holzminden, Höxter, Eschwege, Freudenberg, Hameln), Slovakia (Poprad), Sweden (Arvika, Thermia AB), Thailand (Ayutthaya) and China (Tianjin). The UK subsidiary Stiebel Eltron UK Ltd, based in Bromborough, Wirral, was founded in 2008 and is responsible for sales, project consultancy, training and service in Great Britain; it is certified to ISO 9001. Customers come from the plumbing and heating trades, residential construction, Leisure & Hospitality, public facilities and building services.

Site

CH62 3RP Bromborough, Wirral

Processes

Design / planning support, Training (Heat Pump Pass 1 & 2, Energy Campus), Service / maintenance / repair, Remote monitoring ISG / Service World, Marketing services for partners, Spare parts logistics (Advanced Water), Onsite support for installers, Project consultancy and quotation preparation

Materials

Propane (R290 refrigerant)

Certificates

ISO 9001

Founded

1924

Employees

over 4,000 worldwide

Industries

Heating / plumbing and heating trades, Residential construction and property developers, Leisure & Hospitality, Public facilities and education, Building services and facility management, Residential construction / developers (e.g. student housing)

1. 01

   Development and design

2. 02

   Production of heat pumps, instantaneous water heaters, storage tanks and

3. 03

   Sales and project consultancy

4. 04

   Training (Heat Pump Pass, Energy Campus)

5. 05

   Remote monitoring and service/maintenance

6. 06

   Spare parts logistics

Products and Technologies

Sites

Bromborough (Wirral)

GB

UK headquarters: sales, training, showroom

• Showroom and training centre (investment of over £350,000, 2022)

Holzminden

DE

Group headquarters and largest production plant: instantaneous water heaters, air-to-water heat pumps, storage tanks

• Energy Campus (training and communication centre)

Höxter

DE

Heat pump production

Eschwege

DE

Production of plastic parts as well as small water heaters and boilers

Freudenberg

DE

Production of heat pump ventilation systems

Hameln

DE

Production of fresh water and heat interface units

Poprad

SK

Production and sales of domestic hot water heat pumps and hot water storage tanks

Arvika

SE

Development, production and sales of brine-to-water heat pumps (Thermia AB, since 2018)

Ayutthaya

TH

Production of compact instantaneous water heaters, instantaneous water heaters and storage tanks (since 2001)

Tianjin

CN

Production of ventilation systems, heat pumps and electric heating appliances (since 2004)

Products

Inside the production

Quality

The UK company has been certified to ISO 9001 since 2013; the certification demonstrates an established quality management system with annual re-certification. Project quality has been recognised multiple times with national awards (including Commercial Project of the Year, Environmental Business of the Year).

History

1. 1924

   Dr. Theodor Stiebel invents and produces the immersion heater in a back-yard workshop in Berlin.

2. 1944

   Relocation of the company to Holzminden (Lower Saxony) after the plant was destroyed in the Second World War.

3. 1976

   Development and production of heat pumps – one of the first companies worldwide.

4. 2001

   Start of production in Ayutthaya, Thailand.

5. 2004

   Production site Tianjin, China, becomes part of the group.

6. 2008

   Foundation of the UK subsidiary Stiebel Eltron UK Ltd.

7. 2012

   Winner of the Stiebel Eltron International Challenge; partnership with Huf Haus.

8. 2013

   ISO-9001 certification of the UK company.

9. 2014

   Installation of the largest seawater heat pump in Great Britain with the National Trust.

10. 2017

    10 years of the UK company; 16 % revenue growth.

11. 2018

    Acquisition of Thermia AB (Arvika, Sweden).

12. 2019

    Environmental Business of the Year at the Wirral Business Awards.

13. 2020

    First 400V instantaneous water heater installation in the UK; strategic stake in Zimmermann Ventilation; opening of the Energy Campus.

14. 2021

    70 % revenue increase in the UK; launch of the WPL Premium with a new refrigerant.

15. 2022

    Investment of over £350,000 in a new showroom and training centre; 14th year of continuous growth.

16. 2023

    Great Place to Work certification (94 % Trust Score).