IT service provider for corporate networks, data protection, digital archiving, AI adoption and websites in Freiburg
Support-IT Christian Dicken GmbH
Freiburg im Breisgau (Headquarters)New on Amplifa
About Support-IT
Support-IT Christian Dicken GmbH is an IT service company based in Freiburg im Breisgau. Since 1993, the focus has been on the installation and administration of Windows and Linux servers in mixed environments, specializing in smaller and medium-sized networks of up to approx. 50 workstations. The service portfolio includes site networking, cluster and data center solutions, virtualization with Proxmox and ESXi, terminal server operation, data protection and data security consulting under GDPR, GDPR- and GoBD-compliant digital archiving (ecoDMS), support in introducing an AI policy in accordance with the EU AI Act, as well as website creation and IT consulting. Since October 2024, the company has focused on corporate networks, data protection and security, digital archiving, AI support and websites. The company works with specialist retail partnerships, including with Extracomputer (PCs and servers) since 2008, and is a training company for IT specialists (Fachinformatiker) and IT business administrators. Target customers are small and medium-sized enterprises.
- Site
- Freiburg
- Processes
- Network installation and administration, Site networking, Virtualization (Proxmox and ESXi), Terminal server operation (Windows), Data protection consulting (GDPR), Document digitization (GoBD & GDPR compliant), Support in introducing an AI policy (EU AI Act), Website creation
- Materials
- Network installation and administration, Virtualization (Proxmox, ESXi), Digital archiving (ecoDMS), AI policy (EU AI Act), Website creation
- Industries
- Small and medium-sized enterprises (SMEs) with IT networks of up to approx. 50
- 01
Consulting and network planning
- 02
Installation and administration of Windows/Linux servers
- 03
Site networking and virtualization
- 04
Data protection and data security
- 05
Support and remote maintenance
Services and Technology Partners
Network installation and administration
Installation and administration of Windows and Linux servers in mixed environments.
Virtualization (Proxmox, ESXi)
Deployment of cluster, data center and virtualization solutions.
Digital archiving (ecoDMS)
GoBD- and GDPR-compliant archiving and digitization of documents.
AI policy (EU AI Act)
Support in introducing an AI policy within the company.
Website creation
Creation of professional internet presences.
Location
Freiburg im Breisgau
DEHeadquarters and office
Service Areas
Inside the production
Industries
Processes & technical limits
| Processes | Tolerance | Max. part | Weight | Lot size | Materials |
|---|---|---|---|---|---|
| Network installation and administrationEngineering | – | – | – | – | – |
| Site networkingEngineering | – | – | – | – | – |
| Virtualization (Proxmox and ESXi)Engineering | – | – | – | – | – |
| Terminal server operation (Windows)Engineering | – | – | – | – | – |
| Data protection consulting (GDPR)Engineering | – | – | – | – | – |
| Document digitization (GoBD & GDPR compliant)Engineering | – | – | – | – | – |
| Support in introducing an AI policy (EU AI Act)Engineering | – | – | – | – | – |
| Website creationEngineering | – | – | – | – | – |
| Consulting and support in all IT-related mattersEngineering | – | – | – | – | – |
| Legally compliant e-mail archiving (UMA) / NextGen Firewall (UTM) as resellerEngineering | – | – | – | – | – |
| VoIP telephony (peoplefone Solution Partner)Engineering | – | – | – | – | – |
| Brokering of leasing solutions for hardware and softwareEngineering | – | – | – | – | – |
| Sales of PCs and servers (Extracomputer EXONE specialist retail partnership)Engineering | – | – | – | – | – |
Additional services
History
- 1993
Start of operations in the field of Windows and Linux servers (network installation and administration)
- 2005
Christian Dicken and Jörg Thumm joined forces and founded a team
- 2008
Specialist retail partnership with Extracomputer (PCs and servers)
- 2024
Since October 2024, focus on corporate networks, site networking, data protection and security, digital archiving, AI support and websites