Development, production and operation of standards-compliant elevator emergency call systems with emergency call center from Crailsheim

Telegärtner Elektronik GmbH

CrailsheimNew on Amplifa

over 30 yearsExperience in elevator emergency call systems

214,000Emergency call devices installed

110,000SIM cards deployed

12,000Emergency call center connections

35 sec.Ø response time to call answer

About PROLIFT

Telegärtner Elektronik GmbH develops and produces elevator emergency call systems under the PROLIFT brand at its Crailsheim site and can look back on more than 30 years of experience in this field. The product range includes emergency call devices and gateways for elevators of all types and manufacturers, manufacturer-independent and also suitable for older systems. Current systems rely on 4G/VoLTE technology to ensure standards-compliant two-way communication between the elevator and the emergency call center following the announced 2G network shutdown. In addition to hardware, the company offers an emergency call-optimized SGFM SIM card, connection to its own 24/7 emergency call center with rescue service, installation by its own skilled staff, and purchase and rental solutions with ongoing software updates. Customers include housing cooperatives, property management companies, the public sector, commercial real estate owners and industry, including Mieter- und Bauverein Karlsruhe eG and NürnbergMesse GmbH. According to the company, around 214,000 emergency call devices have been installed and 110,000 SIM cards deployed to date. The emergency call center answers calls on average within 35 seconds.

Site: Crailsheim
Processes: Elevator emergency call systems (4G/VoLTE), Installation/fitting of emergency call systems, SGFM SIM cards, 24/7 emergency call center, Connection to emergency call center, Rescue/intervention 24/7, Purchase and rental solutions, Software updates
Materials: 4G emergency call system with VoLTE, Emergency call-optimized SGFM SIM card
Certificates: TÜV certification elevator emergency call
Industries: Elevator construction, Building management / condominium property management, Public sector, Commercial real estate, Private property owners, Industry

01
Development of the emergency call systems
02
Production of the hardware
03
Installation/fitting
04
SIM card management
05
Connection to 24/7 emergency call center
06
Rescue/intervention 24/7
07
Software updates & consulting

Technology & Services

4G/VoLTE

4G emergency call system with VoLTE

Future-proof emergency call technology as a replacement for 2G-based systems until the network shutdown in 2028.

SGFM SIM

Emergency call-optimized SGFM SIM card

Mobile SIM card optimized for emergency call operation for reliable connectivity even with poor network coverage.

Locations

Crailsheim

Development, production, sales

Materials: 4G/VoLTE emergency call systems, SGFM SIM cards

Emergency Call Systems

**Elevator emergency call system**4G/VoLTE · Elevator construction

**Emergency call devices & gateways**Installation · Building management

Inside the production

Emergency call system for elevators of all types

Industries

Elevator constructionBuilding management / condominium property managementPublic sectorCommercial real estatePrivate property ownersIndustry

Additional services

Elevator emergency call systems (4G/VoLTE)Installation/fitting of emergency call systemsSGFM SIM cards24/7 emergency call centerConnection to emergency call centerRescue/intervention 24/7Purchase and rental solutionsSoftware updatesConsulting

Reference customers

Mieter- und Bauverein Karlsruhe eGNürnbergMesse GmbH

Quality

The TÜV-certified elevator emergency call is kept stable in the long term through high-quality components and professional quality management; continuous software updates keep the systems up to date.

Evidence	Crailsheim
TÜV certification elevator emergency call

History

More than 30 years of development and production of elevator emergency call systems in Crailsheim