TigerTMS develops AI-based hospitality software (AskTiger) as well as integration middleware for hotels and cruise ships.
TigerTMS Ltd.
Ringwood (UK) · Germany · USA · DubaiNew on Amplifa
About TigerTMS
TigerTMS is a hospitality technology provider specializing in hotels and cruise lines, headquartered in Ringwood (Hampshire, UK). The product portfolio includes the AskTiger AI Suite with AI voice agent, agent builder, guest messaging (WhatsApp, SMS, webchat) and service dashboard, as well as the established platforms iLink, iCharge, innLine and iPortal. iLink is an integration middleware with over 275 certified interfaces to PMS, PBX, POS, Wi-Fi, IPTV and other hotel systems and, according to the company, is the most widely used middleware in the hospitality sector worldwide. The platforms are used by more than 10,000 hotels and ships, including brands such as Marriott, IHG, Hilton and leading cruise lines. Since 2023, TigerTMS has been part of Valsoft Corporation (Aspire Software). Regional teams in the USA, the UK, Germany and Dubai support customers in their local language and time zone.
- Site
- BH24 3PB Ringwood, Hampshire
- Processes
- AI Voice Agent (AskTiger), Custom AI Agent Builder, Guest Messaging (WhatsApp, SMS, Webchat), Service Dashboard, iLink Integration Middleware (275+ certified interfaces), iCharge (Call Accounting, Analytics, iAlert), innLine (Voicemail, Wake-up), iPortal (digital guest compendium, QR code, F&B Order & Pay, Check-in/Check-out)
- Materials
- AskTiger AI Suite, iLink Middleware, iCharge, innLine, iPortal
- Industries
- Hotels & Resorts, Cruise Lines
- 01
Product development
- 02
Certified interface integration
- 03
Deployment at hotels & cruise lines
- 04
Support & further development
Platforms & Products
AskTiger AI Suite
AI platform with voice agent, agent builder, guest messaging and service dashboard for the entire guest journey.
iLink Middleware
Integration platform with 275+ certified interfaces to PMS, PBX, POS and other hotel systems.
iCharge
Communications management with analytics, call accounting and iAlert alerting.
innLine
Voicemail and wake-up call system for hotels.
iPortal
Digital guest compendium via QR code with F&B order & pay, check-in/check-out and 11 guest languages.
Locations
Ringwood
GBGlobal HQ · EMEA
Germany
DEDACH Engineering & Support
USA
USAmericas Sales, Deployment & Support
Dubai
AEMEA · APAC Operations
Industries
Additional services
Reference customers
Company History
- 1980er
Started as a pioneer in hotel telephony and call management
iLink becomes the most widely deployed hospitality middleware worldwide; iCharge and innLine become established
- 2010er
Global brand standard at IHG, Marriott, Hilton and leading cruise lines; offices in four regions
- 2023
Acquisition by Valsoft Corporation (Aspire Software)
- Heute
Launch of the AskTiger AI Suite (voice agent, agent builder, messaging, service dashboard)