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why! – Fertigung

Repairable, long-lasting Linux computers with an in-house workshop and long-term spare parts supply

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why! open computing SA

Prilly (Rte de Renens 4) · CHNew on Amplifa

Over 10 yearsActive in the market
SA (public limited company)Legal form
4.7/5 (1 887 reviews)Verified customer reviews

About why! open computing

why! open computing SA is a Swiss provider of repairable and long-lasting computers based in Prilly near Lausanne. The company offers laptops and desktops with pre-installed Ubuntu LTS as well as free open-source software, and also sells Fairphone smartphones and accessories. The devices are built modularly: components such as the battery, SSD, memory and keyboard can be replaced with simple tools; the corresponding disassembly and repair guides are published by why! freely available on iFixit. An in-house workshop in Prilly handles repairs and maintenance, complemented by remote maintenance and telephone support. According to the company, spare parts are kept available for at least ten years, also as used parts at reduced prices. The goal is a repair-friendly alternative to planned obsolescence in the electronics industry. why! has been active for over ten years and, as an SA (public limited company), organizes distribution through its own online shop in the regions of Switzerland and Europe.

Site
Prilly
Processes
Repair and maintenance of laptops/computers (workshop in Prilly), Repair service (workshop in Prilly), Remote maintenance/remote support, Spare parts supply (batteries, keyboards, SSD, RAM, available for at least 10 years), Self-repair guides (iFixit), Linux pre-installation (Ubuntu LTS) with open-source software
Materials
Ubuntu LTS (GNU/Linux), Open-source software
Industries
Private customers, Businesses/IT, Education/public administration, Education/public administration (implied: sovereign open-source IT Switzerland)
  1. 01

    Design of repairable, modular computers

  2. 02

    Distribution via online shop (Switzerland, Europe)

  3. 03

    Delivery with pre-installed Ubuntu LTS

  4. 04

    Support (remote maintenance, telephone, e-mail)

  5. 05

    Repair in the Prilly workshop or self-repair via iFixit guide

  6. 06

    Long-term spare parts supply (including used parts)

Systems & Software

Ubuntu LTS

Ubuntu LTS (GNU/Linux)

Pre-installed free operating system, supplied with updates for five years, without licence costs.

OSS

Open-source software

Pre-installed free software without paid licences for all essential tasks.

Locations

Prilly

CH

Head office with workshop/repair workshop

Products

Laptop why! V540TU (i5/i7)
Laptop why! V540TU (i5/i7)Repairable laptop · Linux
Laptop why! NS51AU (i5/i7)
Laptop why! NS51AU (i5/i7)Repairable laptop · Linux
Desktop why! R100AU (i5)
Desktop why! R100AU (i5)Repairable desktop · Linux
Fairphone (Gen. 6) 8GB/256GB
Fairphone (Gen. 6) 8GB/256GBSmartphone · Sustainable electronics
Fairphone 5 (6GB/128GB)
Fairphone 5 (6GB/128GB)Smartphone · Sustainable electronics
Fairphone Fairbuds
Fairphone FairbudsAccessories · Sustainable electronics

Inside the production

why! repair workshop in Prilly
why! repair workshop in Prilly
Self-repair with iFixit guide
Self-repair with iFixit guide
Type plate for model identification underneath the device
Type plate for model identification underneath the device

Industries

Private customersBusinesses/ITEducation/public administrationEducation/public administration (implied: sovereign open-source IT Switzerland)

Processes & technical limits

ProcessesToleranceMax. partWeightLot sizeMaterials
Repair and maintenance of laptops/computers (workshop in Prilly)Assembly–––––

Additional services

Repair service (workshop in Prilly)Remote maintenance/remote supportSpare parts supply (batteries, keyboards, SSD, RAM, available for at least 10 years)Self-repair guides (iFixit)Linux pre-installation (Ubuntu LTS) with open-source software

History

  1. why! has been active for over ten years (statement on the website)

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