smartaudio GesmbH

About smartaudio

smartaudio GesmbH, based at Zimmermanngasse 12 in 1090 Vienna, is an Austrian distributor for consumer electronics and audio products. The company distributes, among others, the brands Adeo Screen, ArtSound, Bluesound, Bluesound Professional, Cornered Audio, DALI, NAD, Octave, PSB, Rithum, Ruark, Stealth Acoustics, TruAudio and Xantech. Products are sold exclusively through authorized Austrian specialist dealers; on-site repair intake for end customers is not possible, processing is handled via RMA requests from the specialist dealers. The product range includes HiFi and home cinema components, multiroom and streaming systems, in-wall/in-ceiling and outdoor speakers, smart-home control panels, and projection screens for home cinema and professional applications. Repairs of the distributed products are carried out exclusively in the in-house service department using original spare parts; service master Erich Tengler works closely with the manufacturers' support teams. According to the legal notice, the company's purpose is the trade in goods of all kinds, in particular electrical and IT products, as well as the provision of service and administrative services. Through the specialist dealers, end customers in commercial applications such as retail, gastronomy and hotels are also supplied.

Site

Vienna

Processes

Repair service with original spare parts, RMA processing via specialist dealers, Distribution of consumer electronics, Dealer support and product information

Certificates

Manufacturer Warranty / RMA Service

Industries

Consumer Electronics/HiFi, Custom Installation/Smart Home, commercial audio applications (retail, gastronomy, hotels), Consumer Electronics

1. 01

   Import/distribution of audio and electronics products

2. 02

   Distribution via authorized Austrian specialist dealers

3. 03

   Dealer support and product information

4. 04

   Repair service in the in-house service department

Location

Products

Inside the production

Service & Warranty

All repairs of the distributed products are carried out in the in-house service department using exclusively original spare parts; a comprehensive warranty applies to new purchases from authorized specialist dealers, processed via the seller or smartaudio GmbH.